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Playzee — player complaint #61957, 2021-08-25: account blocks

Playzee: a player complaint filed on 2021-08-25, about account blocks, 2,500 USD in dispute, status — resolved. Published on CasinoReviews. One of 24 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-08-25 CasinoReviews Resolved

Playzee - Not possible to withdraw blocked account

Played at playzee for a long period, had no issues with withdrawals till now. Same credit cards as always, nothing unusual except a bigger amount of withdrawal. I've been trying to withdraw my funds for almost two weeks to the same card I've successfully withdrawn just a week before but got some "internal error message" Running in circles with support, I had to describe the issue from the very beginning each and every time, even though at the end of the chat everybody told me that issue is being escalated to the relevant department. The next day they don't remember the issue and I had to explain again. Finally, I got mad on the 10th day of sending the very exact same screenshot and error message and told them that I would contact you, askgamblers and MGA. Next day found my account blocked with no explanation. Just "wait for the email". So I end up with a blocked account and no winnings from them, I ask you to help me to resolve the issue.

Complaint data

Case number
#61957
Filed
2021-08-25
Status
Resolved
Category
Account blocks
Disputed sum
2,500 USD
Place among complaints about Playzee
10 of 24 by date, newest first
Source
CasinoReviews — original ↗
Text
174 words, as published

All 24 English-language complaints about Playzee — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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