Platincasino — player complaint #76884, 2026-10-07: withheld payouts
Platincasino: a player complaint filed on 2026-10-07, about withheld payouts, 655 EUR in dispute. Published on Casino Guru. One of 21 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Platincasino - Player’s withdrawal has been delayed.
The player from Germany had requested a withdrawal prior to submitting this complaint. Unfortunately, her winnings had not been received yet. She reported that three bank transfer withdrawals totaling €655.20 had remained pending for several days despite her account being fully verified and a previous withdrawal having been paid. We initially advised patience due to possible KYC or processing delays, but the complaint was later marked as resolved by her, so we closed the case as resolved.The player from Germany had requested a withdrawal prior to submitting this complaint. Unfortunately, her winnings had not been received yet. She reported that three bank transfer withdrawals totaling €655.20 had remained pending for several days despite her account being fully verified and a previous withdrawal having been paid. We initially advised patience due to possible KYC or processing delays, but the complaint was later marked as resolved by her, so we closed the case as resolved. Written by JeanCasino Analyst & Complaint Specialist Submitted: 02 Oct 2026 | Resolved : 06 Oct 2026Automatic translation:
