Planet 7 — player complaint #60320, 2023-08-05: withheld payouts
Planet 7: a player complaint filed on 2023-08-05, about withheld payouts, status — rejected. Published on CasinoReviews. One of 47 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
so it's been weeks that i been waiting for my winnings that i withdrawal which was $515 so today i decided to contact customer support to see what was going on just to be told that my withdrawal was denied cause I have multiple accounts which i definitely dont have this is the only account that i have and i told whoever i was talking to that and still i was told that i cant withdrawl my winnings that i won like this is absolutely wrong considering that this is the only account i have ive put money on this casino. i really needed that money and im being told that i cant get my winnings at all is definitely wrong i really would appreciate it if there was something that could be done so I can at least withdrawal my winnings even if it's not the full 500.
