PH Casino— player complaints: 30 in English

Hello,  I've made many withdrawals with PH Casino in the past, all via bitcoin / coin payments which is also my deposit option. My withdrawals usually get processed in 4-5 days which is way out of their 1minute to 1 day timescale they show on their site, but that never really bothered me until recently. I made a withdrawal request for £1500 on the 22nd September which is still showing as processing. I've emailed them on many occasions to ask what's happening and why it's still processing, and I've only recieved one email saying "they'll get their payments team to look into it." and that was on the 5th day. So now it's 12 days later and still nothing, and no responses to further emails and I'm furious that I'm being ignored.  Is there anyone that can help me please? Thanks  J

Hello, I have had a couple of successful withdrawals on this casino. The ammount in question now comes from a massive win I got last month. I ended up with 19631$ They have paid me 2000$ from this total and I have since been waiting for the next installment which I have requested over 25 days ago. Can you please get in touch with the operator and ask them when the next installment will arrive? Everytime I email them, [EDIT] from their support team tells me he will escalate the issue but I never hear back with any results

So they opened Webcam Poker Freerolls. Which like the name the entry is free. So i entered and after playing for 2-3 weeks. I had won $575 or so. When I tried to withdraw they will not respond to my emails. When i tried to withdraw via crypto because they did not respond to me after 10 days, they just left it pending approval! I have all the photo evidence you need. I sent an email in warning them I will tell all the other players about this and I will send an email to Curacao Gaming (The country their company is based). After I sent the email I got kicked out of the tournament I was signed up into! Complete shady. At this point I had not done anything illegal, yet they are ignoring me, and kicking me out of games all for $500. I had deposited $11 into the site in total, but won $500 over in freerolls which is why are unhappy i guess. Fast forward to the next day, which is today. I tried to log in and it says there 'Your account has been banned'. This is a completely shady website, and I hope no one with their right judgement will want to play on a website so unresponsible and childish like this.

Casino owes me a lot of money. I tried different methods for withdrawal (all that are available) - Visa ans Bitcoin wallet. My withdrawals will be pending for a year soon and I do not know what to do. Casino is not replying to my emails.

I signed up and deposited without realising they don't allow uk players. I have since deposited and now found that uk players can't play with real money yet they have taken over £1000 from me. Chat were no help, they just replied with (we do not give refunds at this casino) i have requested it to be escalated it to a manager, but have now been ignored. i would just like to add, that they did not inform me at all that i was unable to play as a UK player.

Hi! I won in casino in June 2019 and my withdrawal has been pending since than. Recently they just closed my account! They do not respond to my emails too. Can you help me with that please?

I won over 10k playing Fafa twins on Ph.casino and now they don't want to pay me. I requested the cashout, I want my money and I want it now...I played fair and now they don't reply to me.

Hi, Deposited Real Money 3 Deposits Totalling 500.00 got a bonus of 200.00. I played Auto Roulette, Auto Blackjack, Live Blackjack, Live Roulette, won 16k pit boss stopped my play on 2 occasions, left it for a while, started playing again won 26267.50 pit boss stopped me playing again money frozen, complained about 5000 a month payments threatened them with legal action which I have begun, closed my account banned me from site stating money was won with bonus not paying me. When I have seen reviews on casino Guru not paying customers brought very much concern, I have explained if they do not pay me will get them banned from the UK and Europe and start Social media campaign this is a lot of money we are talking about seems this [EDIT] has set up 3 casinos and is hiding behind dodgy terms and conditions the money was won with real money and bonus money. Banned within 8 hours after winning big. I will not take this lightly and will do everything in my power to get this out to all gamblers he is ripping off he's runnings 3 casinos remotely and looks like he has no staff with no gambling license number as Caracoa has no such department he has been issued with just a business license. Please could you help as my research finds money in a players wallet is classed as owners property, I also have evidence of my balance which I can provide my lawyer is also communicating with them but they have no telephone number only an email which covers all of there casinos the same guy responds to emails from each casino, he is ripping people off bigtime by the looks of it.

Hello! 3 months ago i won at PH casino 6700 euro, since then it's been nightmare, he took more then a month just to approved my documents requesting multiples Identification, after they promise to pay saying have issues with skrill payments ,until now they avoiding my emails and not paying me my winnings!

I registered on the casino the 10th of July made 2 deposits and lost both of them. The 16th on July I made 1 more deposit and ended up with a balance of 6996. I submitted my ID and my proof of address and was waiting for my verification process to be completed. I was speaking to [EDIT] via email and he told me that they did not require anything extra from me at the time. Since then I am unable to get a response from anyone at the casino. I've tried replying to the thread, contacting every support channel they have on their website, even did a google search and found an alternative email to contact them on without any luck. All I would like to do is have my account verified and for them to respond to me. I don't understand why they are treating me like this, please help me