One Casino FI: 13 complaints filed in English across 2 platforms, 2 still open. Most of them are about withheld payouts (31%). Risk index 25.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-30.
Status unknown 9
Rejected 2
Under review 1
Unresolved 1
Sources
Trustpilot 9Casino Guru 4
Complaints by month
07
08
09
Questions and answers
How many complaints are there about One Casino FI?
The English-language record holds 13 complaints from 2 platforms, 2 of them without a resolution; 9 carry no status from the platform. The latest one is dated 2026-09-30.
What do players complain about?
Mostly withheld payouts — 31% of cases, then other (23%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 13 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 13
30.09.2026TrustpilotWithheld payouts
I paid in20 euro and then woń just 190 euro , my Bank account details has never changed since last withdrawal , And they
I paid in20 euro and then woń just 190 euro , my Bank account details has never changed since last withdrawal , And theyre claimed that this bank account is not more in use , so who is OWNER this bank account ME or you that know better then OWNER , you arę just next scammers, u have never transfer
29.09.2026TrustpilotGame fairness
The worst casino in NL Very disappointing experience The RTP does not seem to work as expected and the bonus features ba
The worst casino in NL Very disappointing experience The RTP does not seem to work as expected and the bonus features barely pay anything Even after playing for a long time the results were extremely poor and the bonuses felt almost worthlessThe games don’t feel rewarding at all and the overall expe
26.09.2026TrustpilotWithheld payouts
Well spend your money but don't expect returns small bet will get a biggish win then you can't withdraw..close your acco
Well spend your money but don't expect returns small bet will get a biggish win then you can't withdraw..close your account before you do...stay well away from this oneBad bad
13.09.2026TrustpilotGame fairness
It never made me any money not even once I’ve lost all my money I’m absolutely certain it’s a scam site
It never made me any money not even once I’ve lost all my money I’m absolutely certain it’s a scam site
08.09.2026TrustpilotGame fairness
⭐ 1/5Worst casino I have ever played at. I strongly recommend staying away. The RTP feels terrible, the games barely giv
⭐ 1/5Worst casino I have ever played at. I strongly recommend staying away. The RTP feels terrible, the games barely give anything back and winning seems almost impossible.If you value your money do not play at this casino. There are much better and more reliable options out there. Avoid this one.
Player's bonus claim has been ignored. [Bonus] — rejected
07.08.2026Casino GuruOtherRejected
Player's account was not closed despite self-exclusion request.
Player's account was not closed despite self-exclusion request. [Account] — rejected
07.08.2026Casino GuruAccount blocksUnder review
Player's account has been closed due to withdrawal issues.
Player's account has been closed due to withdrawal issues. [Withdrawal] — waiting
26.07.2026TrustpilotOther
Hannah from OneCasino If you are not happy with the casino you are welcome to not use it, remember this is an option you
Hannah from OneCasino If you are not happy with the casino you are welcome to not use it, remember this is an option you make nos an obligationSuch a lovely person u got there at customer service! give that kitty a candy please. Service-Minded Person. *Clap Clap*
25.07.2026TrustpilotWithheld payouts
Waiting for youre money its to long other casino cash out direct its not a good place to gamble
Waiting for youre money its to long other casino cash out direct its not a good place to gamble
11.07.2026TrustpilotWithheld payouts
The worst experience I ever had left some fund to play later never ever got them back , this is a scam , and Thei don’t
The worst experience I ever had left some fund to play later never ever got them back , this is a scam , and Thei don’t even want to give u 6 euros bck , what is really funny , they are saying because don’t count
10.07.2026TrustpilotBonus terms
Es una estafa bono miserables y no existen retornó al jugador la peor pagina de casino .
Es una estafa bono miserables y no existen retornó al jugador la peor pagina de casino .
