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LeoVegas Casino ES— player complaints: 11 in English

11 Complaints
0▼ Last 30 days · was 1
1 Unresolved
53.624959716123d Last complaint
8.8 Risk index
€82 Disputed sum

LeoVegas Casino ES: 11 complaints filed in English across 2 platforms, 1 still open, disputed sums €82. Most of them are about bonus terms (45%). Risk index 8.8. Texts below are the players' own words, as published on the source site; last complaint 2026-08-19.

What players complain about

Bonus terms 45% 5
Other 27% 3
Withheld payouts 18% 2
Account blocks 9% 1
Status unknown 10 Under review 1

Sources

Trustpilot 9 Casino Guru 2

Complaints by month

04
05
06
07
08

Questions and answers

How many complaints are there about LeoVegas Casino ES?

The English-language record holds 11 complaints from 2 platforms, 1 of them without a resolution; 10 carry no status from the platform. The latest one is dated 2026-08-19.

What do players complain about?

Mostly bonus terms — 45% of cases, then other (27%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 8.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 11

19.08.2026 Casino Guru Withheld payouts
LeoVegas Casino ES - Withdrawal of player's winnings has been delayed.
The player from Finland has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day.The player from Finland has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. Written by JeanCasino Analyst & Complaint Specialist Submitted: 19 Aug 2026 Automatic translation:
07.08.2026 Casino Guru Under review
Player’s account has been closed and funds confiscated.
Player’s account has been closed and funds confiscated. [Account] — waiting
30.07.2026 Trustpilot Bonus terms
Deposited & qualified for the 20 spins daily every game that I received the spins for would not load says the IP address
Deposited & qualified for the 20 spins daily every game that I received the spins for would not load says the IP address is not valid .. every game works apart from the ones where I'm given spins and it's not just one day it's been 4 days in a row 4 different games so what does that say... I should
02.07.2026 Trustpilot Bonus terms
Horrible site , 1000 of spins for a bonus when u get is x30 , and that is for years , im a idiot i keep coming back , s
Horrible site , 1000 of spins for a bonus when u get is x30 , and that is for years , im a idiot i keep coming back , stay away from this site , even streamers walk away from this site, and toughs good reviews are from friends of people that own the company , do not get foul
26.06.2026 Trustpilot Bonus terms
It’s not the fact that I am unlucky on this site that made me give 2 stars, really I would like to give just 1 star. Le
It’s not the fact that I am unlucky on this site that made me give 2 stars, really I would like to give just 1 star. Leo Vegas has no decent promotions at all! It is always deposit x amount and then receive 10 free spins and then usually there is a wagering requirement on the win! Also there is no
12.05.2026 Trustpilot Withheld payouts
Rubbish,avoidI deleted after months of deposits and not a single withdrawal
Rubbish,avoidI deleted after months of deposits and not a single withdrawal
30.04.2026 Trustpilot Bonus terms
There's no profit, only losses. This system should serve its customers a bit better; there could be more bonuses.
There's no profit, only losses. This system should serve its customers a bit better; there could be more bonuses.
29.04.2026 Trustpilot Bonus terms
So my partner set up an account in February and deposited and wagered to get free spins offer and won nothing. So she ha
So my partner set up an account in February and deposited and wagered to get free spins offer and won nothing. So she have carried on playing time to time and although the site is easy to use and have good range of games and enjoy them. She has never got balance above £15 and only a handful of times
26.04.2026 Trustpilot Other
Poor company, rubbish promotions, worse customer service
Poor company, rubbish promotions, worse customer service
22.04.2026 Trustpilot Other
Rubbish. Keeps taking money from my bank and not applying it to the account. Happened 6 times for 10 each time. Not good
Rubbish. Keeps taking money from my bank and not applying it to the account. Happened 6 times for 10 each time. Not good
21.04.2026 Trustpilot Other
Your website is not user friendly, I don’t like the filters and I don’t feel you can get a full list of games under each
Your website is not user friendly, I don’t like the filters and I don’t feel you can get a full list of games under each provider

How the risk index is calculated and how complaints are labelled — the method behind this section.

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