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Ninlay Casino— player complaints: 10 in English

10 Complaints
0▼ Last 30 days · was 1
0 Unresolved
44.601394828773d Last complaint
15.3 Risk index
€2,150 Disputed sum

Ninlay Casino: 10 complaints filed in English across 2 platforms, disputed sums €2,150. Most of them are about withheld payouts (80%). Risk index 15.3. Texts below are the players' own words, as published on the source site; last complaint 2026-08-28.

What players complain about

Withheld payouts 80% 8
Account blocks 10% 1
Other 10% 1
Status unknown 9 Closed, no outcome 1

Sources

Trustpilot 7 Casino Guru 3

Complaints by month

02
03
05
07
08

Questions and answers

How many complaints are there about Ninlay Casino?

The English-language record holds 10 complaints from 2 platforms; 9 carry no status from the platform. The latest one is dated 2026-08-28.

What do players complain about?

Mostly withheld payouts — 80% of cases, then account blocks (10%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 10 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 15.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 10

28.08.2026 Casino Guru Withheld payouts
Ninlay Casino - Player believes that their withdrawal has been delayed.
The player from Hungary has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Hungary has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 27 Aug 2026 Automatic translation:
20.07.2026 Casino Guru Withheld payouts Closed, no outcome
Ninlay Casino - Player claims that payment has been delayed.
The player from Finland had requested a withdrawal less than two weeks prior to submitting the complaint. The payment had not been processed yet. The complaint was closed due to the player's lack of response to inquiries and reminders. The casino confirmed that the player's account verification had been completed successfully and the latest withdrawal had been processed on their end. The player was invited to confirm receipt of the funds, but no further action was taken without their communication.
02.07.2026 Casino Guru
Ninlay Casino - Player's account has been closed with winnings confiscated.
The player from Finland complains about his account being unfairly closed by Ninlay Casino, along with the confiscation of his deposits and winnings without justification. He highlights a lack of specific evidence regarding any rule violations, claims that he is also banned from sister casinos without review, and demands the reopening of his account or a full refund of his deposits.The player from Finland complains about his account being unfairly closed by Ninlay Casino, along with the confiscation of his deposits and winnings without justification. He highlights a lack of specific evidence regarding any rule violations, claims that he is also banned from sister casinos without review, and demands the reopening of his account or a full refund of his deposits. Written by MichalComplaint Specialist Submitted: 02 Jul 2026 Automatic translation:
30.05.2026 Trustpilot Withheld payouts
Ask withdrawals since 21 May still not get my money yet.Ask for 854€ withdrawal and they dont process the request. Seems
Ask withdrawals since 21 May still not get my money yet.Ask for 854€ withdrawal and they dont process the request. Seems i got scammed. Avoid the casino guys.
22.03.2026 Trustpilot Withheld payouts
Bad casino, says maximum 72 hours for withdrawal, and still not processed.. dont wast your time on this casino when the
Bad casino, says maximum 72 hours for withdrawal, and still not processed.. dont wast your time on this casino when there are plenty of good ones out there
12.02.2026 Trustpilot Other
It has been several months and they have still been unable to provide a report of my transactions and gaming activity. T
It has been several months and they have still been unable to provide a report of my transactions and gaming activity. They keep delaying the delivery over and over again — this casino clearly does not care about its players. If anything changes, I will update this review accordingly. However, the d
28.09.2025 Trustpilot Withheld payouts
I have been waiting 5 days now for my cash out . And am afraid I might not get it . I won $40,000 and they let me cash o
I have been waiting 5 days now for my cash out . And am afraid I might not get it . I won $40,000 and they let me cash out $750 max.I get 1 message every 24 hours from support. I would strongly encourage players to go else where, as getting this cash out has become more stressful than anything .Not
17.02.2025 Trustpilot Withheld payouts
After submitting the first withdrawal request and verifying, 3 days passed and there were still no funds. After contacti
After submitting the first withdrawal request and verifying, 3 days passed and there were still no funds. After contacting livechat, they wrote to me that full verification could take up to 10 days and that I would receive an email. After 11 days without a response and contacting support again, they
21.12.2024 Trustpilot Withheld payouts
They just take money and never give any withraw i wait more than 72 hours as they said i do not receive my money yet.The
They just take money and never give any withraw i wait more than 72 hours as they said i do not receive my money yet.They just reply back to wait they are not paying anything. I apply withdraw on 16 monday at around 11:40 but i do not receive any single cent.
04.09.2024 Trustpilot Withheld payouts
My experience with Ninlay is very bad .They mentioned on their website that withdrawal will take up to 3 working days fo
My experience with Ninlay is very bad .They mentioned on their website that withdrawal will take up to 3 working days for USDT .I placed my withdrawal request on 30th of Aug and now it's more than 5 working days gone but still my withdrawal request is pending .I sent them numbers of email's but they

How the risk index is calculated and how complaints are labelled — the method behind this section.

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