N1 — player complaint #65003, 2019-05-31: bonus terms
N1: a player complaint filed on 2019-05-31, about bonus terms, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I wanted to cashout my obtained money of 350 Euro. I used a Bonus from the site and started with 30 Euro with a deposit of 20 Euro.
I played with bets no more than 1 Euro over all the time, all the way through to 350 Euro. Then I did cash out. And two days after they are telling me I break the law and used more than 5 Euro bets during the bonus whats forbidden. But I didnt there is no way I used more than 5 Euro on a single bet.
Now my cash out was cancelled and I'm back to 20 Euro. What the hell is this [EDIT]. Im seriously pissed right now.
