N1 — player complaint #64178, 2020-01-20: bonus terms
N1: a player complaint filed on 2020-01-20, about bonus terms, 108,545 EUR in dispute, status — rejected. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I deposit 25,00€ and got a Affiliate Exlusive First Deposit Bonus with 200% and Wager 50. I accepted it and read all the Terms and Conditions on their website. There is no word off this kind of bonus. Every other Bonus is listed but no word of the Affiliate Exlusive First Deposit Bonus. I won some money and did the wager turnover which was needed. N1 confirmed my turnover and I want to payout my earnings. But they cancel it saying I was playing with max bet which is not allowed. While I was reading the terms and conditions again there is no word of the kind of bonus wich I got while all other bonus are listed but no word off the exlusive bonus. I have multiple screenshots of the terms and conditions and of the deposit page where you can see the bonus I got. How should I know the max. bet when there are no terms and conditions for the kind of bonus I got. This is not allowed.
