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N1 — player complaint #63211, 2020-09-21: account blocks

N1: a player complaint filed on 2020-09-21, about account blocks, status — rejected. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-09-21 CasinoReviews Rejected

Spinia - 9.500 Euros not paid

Last August I sign up in Spinia a online casino operated by N1 interative. I am a portuguese citizen living in Cabo Verde (very easy to prove). When I sign up I put my address in Lisbon as there was the option Portugal but I always played in Cabo Verde. I won 9500 Euros playing two EGT games, 30 spicy fruits and Amazons Battle. I have pictures of everything. When I requested to withdraw some money the manager decided to cancel my account as Portugal makes part of the list of restricted countries. When I informed that I have been always playing in Cabo Verde they said I could not use a VPN connection. I never used such a connection. They just decided to confiscate my winnings.

Complaint data

Case number
#63211
Filed
2020-09-21
Status
Rejected
Category
Account blocks
Place among complaints about N1
84 of 153 by date, newest first
Source
CasinoReviews — original ↗
Text
127 words, as published

All 153 English-language complaints about N1 — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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