MrQ — player complaint #61226, 2022-05-19: verification
MrQ: a player complaint filed on 2022-05-19, about verification, 800 GBP in dispute, status — resolved. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Had account for months made many deposits and withdrawals many times , go to withdraw £800 they start asking for verifications etc which I know ain’t right as they have had many chances to do this , I sent in everything anyway all ways accepted now there asking for a pdf of my phone bill linked to the account , I try explain this is a old number and I do not have access to this as it’s been cancelled. Yet it’s like they can’t speak English and just keep saying the same thing .