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Mr Play — player complaint #63350, 2020-08-16: withheld payouts

Mr Play: a player complaint filed on 2020-08-16, about withheld payouts, 1,250 GBP in dispute, status — resolved. Published on CasinoReviews. One of 28 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-08-16 CasinoReviews Withheld payouts Resolved

Mr Play - £1250 balance Gone to ZERO over night

Hi I joined My.Play yesterday and deposited £250.00 I played FIRE JOKER I was on £3.00 and Deposited another £500.00 I then was on £75.00 (my history shows all the plays with winning and stakes) I then took the £75.00 and went to roulette and I took my balance to £1250.00 I decided to withdraw the money but would not let me - I could see a balance of £1250.00 Online Chat was CLOSED so i spoke to [EDIT] and she says I broke T

Complaint data

Case number
#63350
Filed
2020-08-16
Status
Resolved
Category
Withheld payouts
Disputed sum
1,250 GBP
Place among complaints about Mr Play
14 of 28 by date, newest first
Source
CasinoReviews — original ↗
Text
85 words, as published

All 28 English-language complaints about Mr Play — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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