Mobilebet Casino— player complaints: 19 in English

19 Complaints

0▼ Last 30 days · was 2

1 Unresolved

49.133985887338d Last complaint

0.0 Risk index

Mobilebet Casino: 19 complaints filed in English across 2 platforms, 1 still open. Most of them are about withheld payouts (37%). Risk index 0.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-23.

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What players complain about

Withheld payouts 37% 7

Bonus terms 21% 4

Other 16% 3

Game fairness 16% 3

Account blocks 11% 2

Status unknown 18 Under review 1

Sources

Trustpilot 18 Casino Guru 1

Complaints by month

Questions and answers

How many complaints are there about Mobilebet Casino?

The English-language record holds 19 complaints from 2 platforms, 1 of them without a resolution; 18 carry no status from the platform. The latest one is dated 2026-08-23.

What do players complain about?

Mostly withheld payouts — 37% of cases, then bonus terms (21%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 19 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 0.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 19

23.08.2026 Trustpilot Bonus terms

The worst offers on the planet .No offers at all! They want from you just to deposit. Worst customer service i am ever e

The worst offers on the planet .No offers at all! They want from you just to deposit. Worst customer service i am ever experienced.

15.08.2026 Casino Guru Withheld payouts Under review

Mobilebet Casino - Player claims that payment has been delayed.

The player from Finland has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Finland has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 14 Aug 2026 Automatic translation:

10.03.2026 Trustpilot Withheld payouts

Stay away from this site, customer support is shit, approved documents but still not available to withdraw money. Stay a

Stay away from this site, customer support is shit, approved documents but still not available to withdraw money. Stay away, there’s way much better websites than this

12.02.2026 Trustpilot Withheld payouts

Do not trust your money with this casino. Lost My 540e deposit three days ago ( have all The receipts, sent them to thei

Do not trust your money with this casino. Lost My 540e deposit three days ago ( have all The receipts, sent them to their "support" 3 days ago also) and they literally just ignore me and do not give a f about their clients. Literally cant get 2 sentence answer they theyre actually trying to resolve

05.02.2026 Trustpilot Withheld payouts

Wont allow to withdraw my money. Asked support 5 times what’s wrong and they keep telling me the same thing. I won 800 e

Wont allow to withdraw my money. Asked support 5 times what’s wrong and they keep telling me the same thing. I won 800 euros and as the gambling addict I am they didn’t let me take out the money so I continued gambling with em. And now I lost it all and really considering to end it all because of th

23.12.2025 Trustpilot Game fairness

So... I'm participating to a Christmas tournament on this page. Every win from 15 to 100x is paid 25 points and every wi

So... I'm participating to a Christmas tournament on this page. Every win from 15 to 100x is paid 25 points and every win 100x or more is paid 100 points... Well...do you know what? I have played hundred euros about on Tome of Madness and 90% of the bonus were paid less than 100x. And an 80% of them

03.11.2025 Trustpilot Withheld payouts

Complete fraud, their support does not exist but when it comes about document reject any additional document get somehow

Complete fraud, their support does not exist but when it comes about document reject any additional document get somehow rejected without any explanations. They are dodging payout of 2269€. I got my account verified but once I requested withdrawal the shady stuff began. Do not play there...

17.10.2025 Trustpilot Bonus terms

Stay away from this site !! After making 3-4 withdrawals in short period, they obviestly dont like players that are winn

Stay away from this site !! After making 3-4 withdrawals in short period, they obviestly dont like players that are winning and they try to stop you in every possible way. I have looked around 500 euro that they are marked as " Bonus money " that need to be roll over 8 times in sport bets but aldo i

25.05.2025 Trustpilot Bonus terms

No... Tried with 30€ and was promised free spins to games. MB is so messy that it's impossible to see if there is free s

No... Tried with 30€ and was promised free spins to games. MB is so messy that it's impossible to see if there is free spins or not and where they are.30€+100% went straight in the toilet without trying to hook me on games, which left a feeling that win odds are very low.Started spamming mail and E-

24.04.2025 Trustpilot Other

Worst offers on the net. Terrible customer service.

23.10.2024 Trustpilot Withheld payouts

Useless bookie i deposit money they took it from bank but i dont recive nohting to play account. Dont play there pure sc

Useless bookie i deposit money they took it from bank but i dont recive nohting to play account. Dont play there pure scam. And customerservise is 0/10 they give some empty promises. Keep away from that Site

21.10.2024 Trustpilot Game fairness

Casino is a scam. Played 15 Blackjack in a row and lost every single one. Would lost 100 hands in a row if stupid enough

Casino is a scam. Played 15 Blackjack in a row and lost every single one. Would lost 100 hands in a row if stupid enough. What r the odds

23.04.2024 Trustpilot Game fairness

Scam site, put in 80$. No free spins, low rtp. May be the worst site so far, tried almost everyone

08.05.2023 Trustpilot Account blocks

I have same problem with mobilebet.com as user below. I from Italy but live on Finland. They blocked my account with any

I have same problem with mobilebet.com as user below. I from Italy but live on Finland. They blocked my account with any reasons. My passport was accepted. After it they blocked my account permanently without any reasons. I sent them again needed documents as passport, selfie, bank statement and cre

14.04.2023 Trustpilot Withheld payouts

Scam site. I am English on annual leave in Finland. I created an account, won money, and they suspended my account. I am

Scam site. I am English on annual leave in Finland. I created an account, won money, and they suspended my account. I am now in a battle to try and get my deposit back as I know they will not open my account and let me withdraw the money I won from them. They said in the live chat that because I am

14.11.2022 Trustpilot Account blocks

Hello! This is a side or one company you have to stay far away from. Comeongroup! They're stealing your money, I made my

Hello! This is a side or one company you have to stay far away from. Comeongroup! They're stealing your money, I made myself a new page here. Won a good chunk of money, also I don't get it out. They closed my account for no reason. They don't respond properly by mail either, I strongly advise you to

25.10.2021 Trustpilot Other

Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to u

Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don't have, and never made an account

22.03.2021 Trustpilot Other

worst service ever ... 18 dec. I tried to deposit 500 one did not get money in the account but deducted from the bank. t

worst service ever ... 18 dec. I tried to deposit 500 one did not get money in the account but deducted from the bank. talked to their customer service who said i got the money back after a short time as this was a bug in their system therefore tried again and problem came again. I am now missing 10

07.10.2020 Trustpilot Bonus terms

Bad bonus now and way too big wagering. 100 euros deposit you have to wager 1600 euros :Dd And now you have to have 2 be

Bad bonus now and way too big wagering. 100 euros deposit you have to wager 1600 euros :Dd And now you have to have 2 bets on one slip, thats very hard to get right. This casinos supervisors are poor and they are just stealing your money. There are so many casinos that don't have wagering at all or

How the risk index is calculated and how complaints are labelled — the method behind this section.