MelBet— player complaints: 139 in English

My account id 1692096555 full month to deposit not creditOr it's been 23/24 days since my money was credited and melbet.com asked me to remove the review, I objected to it and I felt like I was lying. I'm still emailing them. Support says they will credit it, but who knows when it will actually happen. Trustpilot is a fraud company that stole from me. Tell me what documents you need. I'm willing to give everything. Everyone needs to know about such a thief company. I'll write again today. Melbet support will ask me to wait again. My problem hasn't been solved for 23/24 days and I feel ashamed. You have no shame in stealing—even after I asked you to remove the review. It has been 23 or 24 days since the deposit was made; how much longer must I wait? Am I supposed to wait all year? This bunch of swindlers in the support team has absolutely no shame. My review is genuine, and I am ready to provide all the necessary details.Bank statement, Customer support to live chat email etc many more documents

Your response is completely unacceptable.I strongly reject your response because it does not address my complaint in any meaningful way.For more than 15 days, my 1000 AZN deposit has remained unavailable despite the fact that my bank confirmed the transaction was successfully completed.I have provided every document your company requested, including my bank statement, payment confirmation, RRN, screenshots, banking application video, and additional verification documents.Nevertheless, MelBet continues to provide only repetitive template responses without any official explanation, investigation results, or estimated resolution date.In my view, your company is avoiding responsibility and unnecessarily prolonging the resolution of this case instead of providing a transparent and professional response.I have lost confidence in MelBet's complaint handling process because, after more than 15 days, I still have no information about the status or location of my funds.I am now proceeding with formal legal and financial procedures, including a Mastercard Chargeback through my bank and complaints to the relevant regulatory authorities. All correspondence and evidence have been preserved and will be submitted to the competent authorities if necessary.Until this matter is fully resolved and my funds are either credited or refunded, I cannot recommend this platform based on my personal experience.Elmar Zeynalov

NO. I will NOT submit a new request. My withdrawal 1,966,000 KGS from 08.06.2025 is APPROVED in TezPay POS ID 1232577. You already paid 606,000 KGS. You illegally withhold 1,360,000 KGS for 330+ days. This is NOT a "new request" issue. This is THEFT. Contacting complaints#melbet.team is useless. No reply for 2 months. Case is now with AskGamblers, ID: 160039145. Pay my money. Stop delaying.

Hello Dear sir my account id 1692096555 I am make a deposit 2700 inr 14 th June my money Debited and Successfully send But My Deposit Rejected and your resolved time frame is 15 th June but this time end still my problem not solved again this trustpilot site melbet support reply 5 days over stills my deposit not Credit 15 days over still not credit 1 Deposit review 15 days to not credit it is possible Customer wait for 1 Deposit 1 year nearly after problem solved i am all proof send also Bank statement my Query Number 18116191 please some first my problem solved and credit my deposit Melbet All Payment Agent Fraud But company not Helping to Customer

The player from India could not withdraw his funds from Melbet, as customer support provided inconsistent information. He was initially instructed to place three sports bets, which he completed, but then all withdrawal options were greyed out. Although the player’s account was verified, he reported that customer care demanded additional deposits to enable withdrawal. The complaint was closed due to the player’s lack of response to requests for further information, with the option to reopen left open.

This app refuses to pay when you win big. Its a scam, my wife used this app and won, tgey refused to pay her!

Withdrawal blocked, security department not responding after I submitted verification documents

Hello Dear sir my account id 1692096555 I am make a deposit 2700 inr 14 th June my money Debited and Successfully send But My Deposit Rejected and your resolved time frame is 15 th June but this time end still my problem not solved 10 days over still not credit and your customer service not helping i am all proof send also Bank statement my Query Number 18116191 please some first my problem solved and credit my deposit Melbet All Payment Agent Fraud But company not Helping to Customer

Save yourself and your money and don't use this app because you will lost everythingAfter i deposit by bank transfert and then contact them by email why funds did not arrive in the app they question me again and again and they give me a sheet to complete of bank transfert and after i give them the sheet from my bank app they ask me to give a video recorded !! from my bank app and inform me to wait 48 hours for deposit confirmation If there is 0 start i will give it to this bullshit applixation

I am submitting this formal complaint against Melbet due to an unjustified delay in my verification (KYC) process and the subsequent freezing of my withdrawal request.I registered my account (User ID: 1597810659 and recently requested a withdrawal. Following this, the security team requested verification documents. I fully complied and provided an extensive amount of sensitive personal data, including:National ID CardPassportDriver’s LicenseUtility Bill (Proof of Address)Multiple requested selfies holding my identification documentsAll submitted documents are fully valid, clear, high-resolution, and perfectly match my registration details. There is absolutely no mismatch or ambiguity.Despite having provided every single piece of information they could possibly need, my account has been stuck in "under review" status for 10 days. Every time I contact their customer support, I am met with automated, generic template responses telling me to "wait."It has become evident that Melbet is using endless KYC verification as a delay tactic to avoid paying out my rightful winnings. I have been completely transparent and cooperative, yet my funds remain trapped.I request the mediation team at this platform to intervene, look into Melbet's handling of my case, and help me get my verification approved and withdrawal processed.

The player from Taiwan submitted a formal complaint against Melbet due to a delay in the KYC verification process and the freezing of their withdrawal request. After providing extensive verification documents, their account remained under review for 10 days, and they received only automated responses from customer support. The player confirmed that none of their identity documents had been approved yet and that they had submitted multiple documents including an ID card, passport, driver's license, and utility bill. Despite efforts to communicate, the player ceased responding to the Complaints Team's inquiries. Consequently, the complaint was closed due to lack of response, with the option for the player to reopen it later if desired.

* Scam alert * ## Melbet#Surprise to me as I made a withdrawal via melbet and amount credited. Now for the same amount I got a police complaint stating it was cyber fraud done my me. This is such a disgusting thing I have ever seen.

Subject: Formal Complaint Against Melbet (License No. 8048/JAZ) – Unfair Account Blocking and Withholding of WinningsDear Sir/Madam,I am writing to lodge a formal complaint against Melbet, operating under License No. 8048/JAZ, regarding what I believe to be unfair treatment, unreasonable verification practices, and the withholding of my legitimate winnings.Complainant Details:Name: Zain KhanCountry: PakistanMelbet Account ID: 1533832591Registered Mobile Numbers: 0327 2724444 / 0336 7266355I deposited funds into my Melbet account and actively used their platform. While I was losing money, there were no issues with my account or withdrawals. However, once I started winning and requested a withdrawal, Melbet's security team repeatedly imposed additional verification requirements.Initially, I was asked to provide a selfie while holding my identity card, which I submitted. Subsequently, I was asked to provide my birth certificate, which I also supplied. Despite complying with every request, Melbet continued to introduce new and additional verification requirements without providing any clear justification.This verification process continued for approximately 25 days, during which I remained unable to withdraw my winnings. After repeatedly fulfilling their demands, I was informed that my account had been permanently blocked, and I would not be able to withdraw my funds.My outstanding winning amount is PKR 3,723,200.I believe these actions are unfair and constitute an abuse of the verification process to avoid paying legitimate winnings. I respectfully request that your authority investigate this matter, review Melbet's conduct, and assist me in recovering my outstanding funds.I am attaching supporting evidence, including:Deposit records and transaction history;Screenshots of communications with Melbet's security and support teams;Proof of compliance with all verification requests;Evidence of the account blockage and withdrawal refusal.I kindly ask for your intervention and a thorough investigation into this matter. Your assistance in helping me recover my winnings would be greatly appreciated.Thank you for your time and consideration. I look forward to your response.Yours faithfully,Zain KhanPakistanMelbet Account ID: 1533832591Mobile: 0327 2724444 / 0336 7266355

Don't invest in melbet site. They have unblocked my account and told to withdraw my deposited money but from last 3 to 4 days I am unable to withdraw my deposited money as all withdrawal options are showing error and stating that withdrawal will happen in same payment method of deposit and I am withdrawing in same payment only. These people's are fully scam and fraud so requesting you all please don't deposit money on this site. Even customer care guys are making fool to me saying manually request is sending forward to payment team to approve withdrawal but no any action is doing and making fool

I created account on melbet site and deposited 2000rs to play the games and tried to verify my personal profile details as phone number but does not received any SMS code for verification. Instead of that melbet team has blocked my account and said to me send additional documents and medical certificate image stating that I don't have any gambling addictions.Still I have sent all the additional documents to their license team and general team to verify my details and I got response from license team that my account is only unblocking for to withdraw my deposited amount and after that it will again blocked but when trying to withdraw money no any bank transfer withdrawal option is showing their. All withdrawal options is in blocked mode which due to I am unable to withdraw my deposited money only.Then I called again to melbet team to inform this but again they asking me additional more documents for verification which I have again sent and now this I got response we are not authorised to do this as your account is blocked so please send email to license team then I have sent email again to them but still my deposit money is stuck in this fraud and scam website. Not getting any withdrawal options.So guys I am requesting you all please never invest in any gambling site as all gambling site are fraud and scam. We never win we lost only and spoiling our life. I have decided now I will never deposit on any gambling site for 1 or 2 days winning stay away from this fraudulent website and other betting sites also. My melbet gaming id 1698415851

The player from Turkey reports that Melbet has confiscated his 5,000 TL deposit, which was never credited to his account despite a bank transfer on June 15, 2026. He claims this issue is part of a recurring pattern, where Melbet's unreliable payment methods lead to significant financial losses and ineffective customer support.

Scam being run by scum!!!!Scam being run by scum!!!!! PLEASE STAY AWAY FROM THESE SCAMMERS....In my previous review, you will see that I got a response to which I replied on the same day (no response from them to date) you will be able to see that i was asked to reply to "a email address" and wrote the same review at Trustpilot.co.uk and again you will be able to see my to which they responded asking me to write to "a different email address", (PLEASE NOTE THAT TRUSTPILOT DOESN'T ALLOW TO WRITE EMAIL ADDRESSES, BUT AGAIN YOU WILL BE ABLE TO SEE BOTH REVIEWS AND RESPONSES. Two reviews about the same subject, customer given two different email addresses and guess what STILL NO RESPONSE FROM THIS SCAM company. A company that are registered in Cyprus, have licence from Curação PLEASE PLEASE PLEASE think before using these because 1 thing is for sure, THESE ARE NOT LEGAL......(can't wait for the response, no doubt they will give me another email address to write to) 😄

BUNCH OF THIEVES, PLEASE STAY WELL CLEAR AS THEY WILL STEAL FROM YOU...... Epson Derby declared OFFICIALLY a non runner, however for these thieves it is a loosing bet. Any other RESPECTABLE company it is a void bet and refund to customer. And this is 1 of MANY MANY reasons as to why these thieves can only get a Gambling License in Curação!!!

I am writing this review because Melbet's support is failing to clear my payment issues. I have a total of ₹6,000 stuck across three separate UPI Direct transactions from May 30th and 31st. The money left my bank account, but on the Melbet portal, it says "Unsuccessful deposit."My Gaming ID is 1049167811 and my open active query numbers are №17666107, №17546328, and №17546249.All of them are sitting in "In progress" status. I want my money credited or returned immediately. Please check my player ID and resolve this without further delay!

Avoid registering with Melbet; they are professional scammers. They can use your personal information to steal from you. I made a deposit on February 28, 2026, and I still haven't received anything... so beware of these thieves! Here is a short list of people you should absolutely avoid sharing your information with: Brice,brel,pierce,randy,jade,dickson,alex,jhon,they are true professionals; you should avoid them, otherwise they can even withdraw money from your bank account.