MelBet— player complaints: 139 in English

Hi my username is 1660922631 my account is blocked suddenly unable to login I had 38,000 in my account sent multiple mails but no response

Dear Support Team,my gamin id :-902048647I would like to raise a complaint regarding a withdrawal amount of ₹49,400 that has not been received due to issues involving Telegram agents handling deposits and withdrawals.Initially, I was connected to a Telegram agent from Howrah with Telegram ID: (new agent)@Alfa5020 for withdrawal assistance. My old agent(anup Singh) had previously deposited ₹21,000 and later informed me that he did not have sufficient funds to complete the withdrawal process. He then connected me with another/new agent.The new agent instructed me to deposit money multiple times to process the withdrawal. Based on his instructions and trust built during the conversation, I transferred amounts including approximately ₹3,000, ₹10,000, and ₹8,000 through UPI/deposit methods. The agent transferred some amounts into my gaming account and also processed partial withdrawals and re-deposits.Later, the new agent shared Player ID: 1656009821 in the Telegram chat and instructed me to ask my old agent to transfer funds using that ID. I forwarded the same player ID to my old agent, and the amount was deposited accordingly.However, after the transfer was completed, the new agent edited/changed the player ID in the chat and falsely claimed that I had provided the wrong ID and that no amount was received. After this, the new agent cleared the chat history, stopped cooperating, and eventually blocked me on Telegram.I still have some screenshots of the earlier conversations and payment/deposit proofs taken during the withdrawal process.At present:* Total amount involved: ₹49,400* New agent is unreachable and has deleted chats* Old agent says the matter is under checking* I no longer wish to deal through agents and request direct official supportI request you to:1. Investigate the transactions linked to the mentioned player ID2. Verify the deposit and withdrawal records3. Help recover my pending funds4. Take action against fraudulent agents involved in this matterI am ready to provide screenshots, transaction proofs, UPI references, and any additional information required.Thank you.

There is a big problem with Melbet. A friend refered me to this scam of a betting company. I placed my bets and when the time to withdraw money i can not. I get a message that a code has been sent by sms to my phone which sms does not come. secondary i sent several emails which have not been replied to. The question is if the platform is not licenced why keep operating in uganda and taking people's funds? Why should telecom companies allow people's money to be withdrawn from their phones. We are going to sue telecom companies

Unable to withdraw Contact customer service Still not able to get SMS code An app cannot withdraw anything at all

I have been working with Melbet as an affiliate for a long time and have been consistently bringing real traffic.Currently, I manage 7–8 Telegram channels without using any brand names, and the majority of my traffic comes from these non-branded sources.However, my revenue share was suddenly reduced to 10%, based only on one small channel that had the Melbet brand name. This channel is not active anymore and does not generate any traffic.It is unfair to ignore the traffic coming from multiple non-branded channels and focus only on one minor issue.In my opinion, this approach shows that the company is willing to reduce partner earnings over minor reasons, which can lead to losing long-term affiliates.I have proof of all my non-branded traffic sources and can provide links to 7–8 channels if needed.I am still waiting for a fair resolution. At this point, I cannot recommend this affiliate program to others.Update:Melbet support has now officially confirmed that they will not restore my previous revenue share and will not change my manager, despite the evidence of multiple non-branded traffic sources.I explained that the majority of my traffic comes from 8–10 non-branded Telegram channels, but the company still decided to classify all traffic as branded traffic because of one channel that previously contained the Melbet name.I also stopped the branded promotions and removed Melbet mentions, yet the decision remained unchanged.What disappointed me the most was not only the commission reduction from 45% to 10%, but also the lack of constructive communication and unwillingness to objectively review the situation.I have worked with different affiliate programs for years, and this is one of the few situations where long-term partnership and non-branded traffic sources were completely ignored.At this point, I cannot consider this approach fair toward long-term partners.

THIS IS THE BIGGEST SCAMMING WEBSITE!!!I CANNOT WITHDRAW MY MONEY IN ANYWAY AND THEY KEEP SAYING EMAIL WITH DETAILS TO VARIOUS EMAILS.THE CHATBOX IS ALSO FAKETHE CALL CENTER HAS CONMAN WHO HAS EMAIL BUT EMAIL ADDRESSES ARE ALL DIFFERENT WITH DIFFERENT CALLERS,I CANNOT BELIEVE HOW REAL THEY HAVE MADE THIS LOOK WITH ONLINE BETTING AND ONLINE CASINO GAMES!! THEY SHOULD BE PUT IN JAIL!

My account (ID: 1412387817) was verified successfully and I submitted all requested KYC documents honestly.After my account was reviewed, Melbet decided to close it permanently.At this point, I am no longer requesting any winnings. I am only asking for the return of my original deposited funds.Even after full verification, my account was blocked and I lost access to my deposited money without receiving a clear explanation or evidence of wrongdoing.I respectfully ask Melbet to resolve this professionally and refund my original deposits.I am willing to cooperate fully to solve this situation peacefully.

Do not and I repeat do not deposit a dollar to this casino. I’m not sure if it’s even legit but you will not be able to withdraw your winnings. I have $800.00 that’s sitting therdd ex I can’t get out and I racked up over 30.00 dollars in long distance talking to their assistance who talk a mile a minute telling you all kinds of bullcrap so now I have to take the loss. It’s been 3 days of trying 3 stressful days and it’s not worth 800.00! Please go play elsewhere or just keep your money but please do not give it here. SCAM

Local agent scammed me for NPR 45,000 - Melbet not helping meI requested a withdrawal of NPR 45,000 on 19 April 2026 through Melbet's local agent. The site showed "SUCCESS" but I never received the money.After that, the local agent stopped replying and blocked me. When I contacted Melbet live chat, they refused to help and said they don't know about Askgamblers. My Player ID is 1578412535 and Transaction ID is 4743167311. I have all screenshots and have filed a complaint with Curacao eGaming.Melbet allows fake agents to scam players using their name. Do not trust them.

Most pathetic application for gaming ... u can deposit the money but can't withdrawal .. as their withdrawal service always on maintaince..so if u love your hard earn money my advice to u is dont use this application for gaming...

UPDATE: This is a misleading public response. Melbet claims they provided a 'solution,' but their so-called solution is to withhold my 5,000 THB deposit by using a fake 'Responsible Gaming' excuse right after I provided my legal Thai ID.​They are NOT helping; they are intentionally stalling. I have sent the deposit slip and my official ID multiple times. If you truly care about 'Responsible Gaming' and 'Security,' you should refund the initial deposit to the source immediately instead of locking the funds. Stop the PR talk and return my money

Withdrawal on site says completed and paid and i have received nothing id 798323259

Review:My Melbet account (ID: 1640773681) has been blocked without any valid reason. I have a total balance of 212,405 PKR in my account which I am unable to withdraw. I have contacted support multiple times and even reached out to the license provider, but no solution has been provided yet. This is completely unfair. I want my funds to be released immediately. Be careful with this site!Regards,Aamir Khan. .... I have already provided all video proofs to your team members Asan, Shazia, Taiyab, Bilal, Farman, and Shafqat (Game ID: 1640773681). If needed, I can upload all these proofs here on Trustpilot as well to show everyone. Stop the excuses, release my balance, and unblock my account immediately!Regards,Aamir Khan.....Dear Melbet Team,I am sending you the video evidence on this live chat as well. My Game ID is 1640773681, and you can clearly see that my balance is 212,405.6 PKR.It is extremely frustrating that you claim my account is fine while I am facing constant issues. My two withdrawals of 3,000 PKR each from April 19th (03:23 PM and 03:25 PM) are still pending. Moreover, I cannot use my remaining balance to play games as it gives an error, and I cannot withdraw it either.Stop giving me excuses. If there are no restrictions, then why am I unable to access my funds? This is a serious technical block on your end. I demand that you process my pending withdrawals and fix my account access immediately.I have provided all the proof, now tell me exactly when will this be resolved? I am waiting for your immediate action.Regards,Aamir Khan"..."Regarding my account and the ongoing issues: I have already provided live proof to your entire support team. If you cannot resolve these matters, provide a clear and full explanation immediately. I expect a definitive response.Regards,Aamir Khan"......Melbet Team,I am writing to demand a clear and final answer regarding my account. I have already provided live proof and screen recordings of my winnings to all your support and info teams, yet the issue remains unresolved.If you do not intend to resolve this matter or pay my winnings, tell me clearly and directly. I have already submitted every piece of evidence and proof of my bets to all your departments.Stop avoiding the facts and provide a final decision regarding my account immediately.Aamir KhanGame ID: 1640773681

Still no refund after 72 hours. Telegram admin stopped responding. They are clearly trying to steal my deposit. User ID 1593197743

Scam alert I was using melbet since 5 years _ earlier I was losing high and winning only 1k or 2k then melbet has given withdrawal- suddenly I won and made a withdrawal request on 30th April for 15000 which is yet to be credited and every time I am raising query it is being closed stating payment already done. Have sent bank statement as well still there is no resolution. Also chat support is automated they don't listen just reply raise a query on your own which is already done.Withdrawal request no : 4782324955Account id : 204800749Query against raised query no : 16296439Amount : 15000Time : 30- 04-2026 ( 02:17 AM )Still Looking for solution here.Also all the withdrawal option has been removed so that I cannot withdraw anything from already amount in my I'd Update to this - I have waited for 8th of May now the melbet chat support team is saying to connect with bank as they provided a UTR number but according to bank there was no payment done. I have already sent bank statement for5-6 times. Now they are asking to get a letter head from bank mentioning UTR number which is senseless

I am a verified user (ID: 827048497). I have a balance of $4,220.77 that I won fairly. On April 23, I successfully withdrew $1,250 via ACLEDA Bank. However, for the last 6 days, every withdrawal request has been manually 'Rejected by Operator.Noted: Initially, the disputed amount was $4,220.77. While Melbet processed $1,500 after my initial complaints, they have now completely blocked the remaining $2,720.77 for over 14 days using 'Operator Declines' to prevent me from fully withdrawing my winnings.Even when I follow the support agent's advice to request small amounts ($100), they still reject it. They have also removed the ACLEDA withdrawal option from my account while keeping it available for deposits. This is a clear scam tactic to stop winners from cashing out. I have emailed Security and Info departments with full proof, but they are ignoring my messages. Give me my money!UPDATE (April 29): I have received your response. I have just sent all 7 requested details, including my bank statement and screenshots of the manually rejected transactions, to your complaints department as instructed. I am waiting for an immediate resolution and the release of my $4,220.77. User ID: 827048497.UPDATE (May 6, 2026):I have new evidence of systemic obstruction. My $500 withdrawal was initially 'Approved' (see image_68.png) but was manually changed to 'Declined by operator' just minutes later (see image_69.png). This has been happening since April 23rd. Additionally, the Bank Transfer option is hidden from my withdrawal page while remaining active on the deposit page. I demand a final resolution.Update May 7: Melbet's 'Complaints Team' is not helpful. They told me to retry, but my new requests at 07:04 AM and 09:29 AM were both manually rejected within minutes. They are playing a cat-and-mouse game with my $2,720.77.UPDATE (May 8, 2026):The deception continues. Today, Melbet Support and the Complaints Team provided contradictory excuses to stall my $2,720.77 withdrawal:• Contradictory Lies: One department blames 'third-party technical issues,' yet my transaction logs today at 10:36 AM and 10:49 AM clearly show 'Declined by operator' within minutes. In software terms, an 'operator decline' is a manual human action, not a bank error.• Predatory Demands: They are now trying to force me to use 'alternative methods' (like Cryptocurrency) which require me to deposit more funds and place more bets. I view this as an attempt to put my balance at further risk.• Fake Escalation: They claimed my case was 'escalated' to the Payment Department, yet the manual rejections by their staff continue immediately after.I have documented all these manual blocks and contradictory emails and submitted them to AskGamblers. I will not stop updating this review until I receive my funds.

I deposited 5,000 THB via Thai QR on May 4th. The funds were never credited to my balance. When I contacted live support to track my money, agent 'Max' tricked me and then blocked my account without any notice. I have sent all my legal ID documents and bank passbook to their 'License' department as requested, but now they are ignoring my emails and refusing to refund my deposit. This is a clear misappropriation of funds. Avoid Melbet if you want your money to be safe. My User ID: 1593197743

HelloI have already sent several requests without receiving any response.My account (ID: 856938697) was blocked even though all deposits and transactions were made from my personal bank account and all my activity was legitimate.I have screenshots and proof of all transactions from my bank account, and I am ready to provide any documents or verification you require.I still have not received any explanation for why my account was blocked or any information regarding my remaining balance of 4700€.I kindly request an official explanation for the account suspension and clear instructions regarding the recovery/withdrawal of my funds. If I continue to receive no response, I will be forced to escalate the matter to the relevant regulatory authority.

Melbet is a fraud game i invest money more than 4 times and I still loss money in this game please don't waste money in this game

Peace be upon you. This is Abu Bilal Al-Amsh, who plays with you on the MailBeat platform. He visited it because of fraud and a serious health issue. He is currently at the doctor's office, and therefore I will be forced to take legal action against anyone working with you. I will go to CIH Bank and the money that was sent to the accounts of those working with you. I will take decisive action against you, and I am a man of law. I will go to the police this morning to the public prosecutor and explain everything. I have a medical certificate for my serious health issue because you defrauded me of and $47,100. Therefore, I will be forced to take drastic measures, and I will publicize this in the Moroccan media, on Facebook, Instagram, TikTok, and everywhere else. I will publish everything with you, and I will, God willing, ban the company from Morocco. Therefore, I will ask the public prosecutor to take appropriate measures against you. I spoke with him, and I am his father. I was the one who took the pictures yesterday, the one who sent the pictures with the bank card, the account, and everything else. You closed the account and blocked them. Regarding money and everything, I will have to make some bad decisions tomorrow. I will send you everything via email and follow up with the people who work with you. I will go to the headquarters of SIAS Bank and send them the bank accounts, and they will host them at the police station. Therefore, I ask you to make a good decision with him. He is in the doctor and not in good health. This is unacceptable