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MelBet — player complaint #2212, 2026-05-08: withheld payouts

MelBet: a player complaint filed on 2026-05-08, about withheld payouts. Published on Trustpilot. One of 140 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-05-08 Trustpilot Withheld payouts

Melbet is withholding $4,220.77 of my winnings - Manual rejections for 6 days

I am a verified user (ID: 827048497). I have a balance of $4,220.77 that I won fairly. On April 23, I successfully withdrew $1,250 via ACLEDA Bank. However, for the last 6 days, every withdrawal request has been manually 'Rejected by Operator.Noted: Initially, the disputed amount was $4,220.77. While Melbet processed $1,500 after my initial complaints, they have now completely blocked the remaining $2,720.77 for over 14 days using 'Operator Declines' to prevent me from fully withdrawing my winnings.Even when I follow the support agent's advice to request small amounts ($100), they still reject it. They have also removed the ACLEDA withdrawal option from my account while keeping it available for deposits. This is a clear scam tactic to stop winners from cashing out. I have emailed Security and Info departments with full proof, but they are ignoring my messages. Give me my money!UPDATE (April 29): I have received your response. I have just sent all 7 requested details, including my bank statement and screenshots of the manually rejected transactions, to your complaints department as instructed. I am waiting for an immediate resolution and the release of my $4,220.77. User ID: 827048497.UPDATE (May 6, 2026):I have new evidence of systemic obstruction. My $500 withdrawal was initially 'Approved' (see image_68.png) but was manually changed to 'Declined by operator' just minutes later (see image_69.png). This has been happening since April 23rd. Additionally, the Bank Transfer option is hidden from my withdrawal page while remaining active on the deposit page. I demand a final resolution.Update May 7: Melbet's 'Complaints Team' is not helpful. They told me to retry, but my new requests at 07:04 AM and 09:29 AM were both manually rejected within minutes. They are playing a cat-and-mouse game with my $2,720.77.UPDATE (May 8, 2026):The deception continues. Today, Melbet Support and the Complaints Team provided contradictory excuses to stall my $2,720.77 withdrawal:• Contradictory Lies: One department blames 'third-party technical issues,' yet my transaction logs today at 10:36 AM and 10:49 AM clearly show 'Declined by operator' within minutes. In software terms, an 'operator decline' is a manual human action, not a bank error.• Predatory Demands: They are now trying to force me to use 'alternative methods' (like Cryptocurrency) which require me to deposit more funds and place more bets. I view this as an attempt to put my balance at further risk.• Fake Escalation: They claimed my case was 'escalated' to the Payment Department, yet the manual rejections by their staff continue immediately after.I have documented all these manual blocks and contradictory emails and submitted them to AskGamblers. I will not stop updating this review until I receive my funds.

Complaint data

Case number
#2212
Filed
2026-05-08
Status
Status unknown
Category
Withheld payouts
Place among complaints about MelBet
117 of 140 by date, newest first
Source
Trustpilot — original ↗
Text
438 words, as published

All 140 English-language complaints about MelBet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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