Marathonbet— player complaints: 121 in English

121 Complaints

1 Last 30 days · was 1

0 Unresolved

29.852988440567d Last complaint

25.9 Risk index

17% Resolved · of 12 with a known status

33% Withheld payouts among those

$367,400 · €17,287 · £1,322 +1 Disputed sums

Marathonbet: 121 complaints filed in English across 3 platforms, disputed sums $367,400 · €17,287 and 2 more currencies. Most of them are about withheld payouts (36%). Risk index 25.9. Texts below are the players' own words, as published on the source site; last complaint 2026-09-11.

What players complain about

Withheld payouts 36% 43

Account blocks 20% 24

Verification 20% 24

Other 17% 21

Game fairness 6% 7

Bonus terms 2% 2

Status unknown 109 Closed, no outcome 8 Resolved 2 Rejected 2

Sources

Trustpilot 108 CasinoReviews 10 Casino Guru 3

Complaints by month

Questions and answers

How many complaints are there about Marathonbet?

The English-language record holds 121 complaints from 3 platforms; 109 carry no status from the platform. The latest one is dated 2026-09-11.

Does Marathonbet resolve complaints?

Of 12 complaints where the platform recorded a status, 17% were resolved, 0% remain open and 17% were rejected as groundless, 67% were closed without an outcome. Withheld payouts account for 33% of them.

What do players complain about?

Mostly withheld payouts — 36% of cases, then account blocks (20%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 121 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 25.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 121

19.11.2023 Trustpilot Account blocks

They blocked my account

They blocked my account, and many steps to open it again without any result. Then forget to use this website again . not recommended .

13.09.2023 Trustpilot Withheld payouts

Never bet on this site!

Never bet on this site!A few years ago, I wanted to withdraw my balance which was €78.First, they asked me for a code that I had never received before and therefore a false pretext for not giving me my money.After they pointed a problem with my bank card.Finally, I gave up my money due to their bad faith and unwillingness to reimburse me.Very dishonest people!

15.08.2023 Trustpilot Withheld payouts

We all know betting should be fun but…

We all know betting should be fun but when the platform isn't sincere anymore with customers fund then I call this a "FRAUD" after all necessary documents requested has been provided, with the amount of N104,000 in my marathon account, they disabled my withdrawal for no tangible reasons Pls help out here @ trust pilot

15.08.2023 Trustpilot Withheld payouts

This company has been a big scammed to…

This company has been a big scammed to me, I deposited the sum of #167,100 on 2nd of August 2023 and I place a bet, and I later cash out since the ticket is not going well, presently I have #152,400 in the account but they ask me to provide different kind of document for verification which I have supplied and they mail me that my account has been selected for standard verification since then, I can't have access to my money and to withdraw is a big issue please stay aways from scammers and I hope the license body should disconnect this platform

28.07.2023 Trustpilot Withheld payouts

There management is very poor

There management is very poor. I made deposit and now I can't withdraw almost two months now. God will surely punish u all. They are pure scammer.

21.07.2023 Trustpilot Bonus terms

Total scam

Total scam. I was about to withdraw and it was written that I could withdraw a certain amount without losing any of th ewelcome bonus. I withdrew this amount and suddenly all wins from my bets was gone. I ask in the chat and he just replies hiding behind section 14 in the terms. Don't waste your money with someone who clearly encourage you to do something their terms go against...

12.07.2023 CasinoReviews Account blocks Resolved

Marathon Bet - account details

This email I received today, after waited 3 month how they investigated my account. One more important detail about this website, you can't sue them by license owner, no one will answer you Dear [EDIT], Thank you for choosing Marathonbet. After careful consideration, we have taken the decision to close your account in accordance with Paragraph 1.4.5 of the Marathonbet Terms and Conditions. In accordance with our rules, the commission fees we have paid to process funds will be deducted from the remaining balance on your account. Please note that, after the above deductions have been made, there will be no balance remaining on your account. Please do not create any more accounts, as these will be closed upon identification. We consider this matter closed and will not engage in further correspondence with you regarding the account closure.

11.06.2023 Trustpilot Withheld payouts

I've deposited using crypto and keep…

I've deposited using crypto and keep betting on sports. When I look to make a withdrawal, all withdrawal options in crypto are unavailable. But deposit works fine, hahaha. They'll gonna trap your money inside their website, not allowing your to withdraw.

15.04.2023 Trustpilot Withheld payouts

avoid marathonbet at all cost

avoid marathonbet at all cost, everything is fine when you deposit, but you can't withdraw even 1$ after that, scam site!! scammers, can't withdraw my money for months already

06.04.2023 Trustpilot Withheld payouts

MARATHONBET IS A HUGE HUGE SCAM

MARATHONBET IS A HUGE SCAM! They may first suspend your account for nothing (or probably for trying to withdraw often times without success or for chatting them up frequently). Then they block you from withdrawing with the easy options like visa. Then they leave their Bank withdrawing option with another lair they've set for you. Upon filling details for bank withdrawal, they first set a high minimum withdrawing amount about $70 or more. Otherwise, the other lairs they set is to always pop up error messages that your SWIFT code and / or BRANCH codes are NOT valid.The long and short is that they'll frustrate your life till you exit. At least that was my experience. I wish I took my time to search online for reviews before dabbling into it. I really wonder how companies like that stay online. Is there no regulation or what?

26.03.2023 Trustpilot Withheld payouts

your money is not yours

My astropay account is good and I sent the astropay support statement. but withdrawal denied, says marathonbet support team. I been trying 1 month and still struggling atleast they haven't responded and saying our relevant team will be contact you shortly. but I sent several emails even they haven't responded yet. If you want money take it don't play games with victims. one day you should pay for it. only god knows how it is hard to earn and win.

15.03.2023 Trustpilot Account blocks

Well

Well, just did one sport bet, did won, then limited my account, did ask the support, they don't know why that happens, so then start looking around, and see they want to keep only looser account, and another thing, the profit was just about 2 USD, this was so funny, just did as a test, to see how the site works, so if you like me, love bet in sports, stay alway from Europe casino, they love to do this kind thing.I'm from Brazil we are getting regulation around here, so hopeful our government take little control of this kind abused casino.

01.03.2023 Trustpilot Withheld payouts

[Ticket#2023030155010578]

I had a terrible experience with Marathonbet. It's practically impossible to withdraw money from their website. I've been trying for weeks to withdraw my funds, but the process has been nothing but a nightmare.Their customer service is also terrible. Whenever I try to contact them, it takes hours or even days to get a response. When I finally do get a response, it's usually not helpful at all. I'm extremely frustrated with the entire experience.I would strongly advise against using Marathonbet. They are not trustworthy, and it's clear that they do not care about their customers. If you're looking for a reliable online betting site, look elsewhere. Marathonbet is simply not worth the hassle.

10.02.2023 Trustpilot Withheld payouts

Scam with bad support

Scam with bad support. This website is scam and you can't withdraw your money. I requested my withdrawals then I didn't receive any one. As their support said that check your bank and nothing. I lost my deposits and profits.

07.02.2023 Trustpilot Account blocks

I registration and depozit 50€

I registration and depozit 50€, then i win 135€ , he block my account, and he dont want back my money, its thieves !!

04.02.2023 Trustpilot Account blocks

Thieves

Fuc*ing thieves, i registration and depozit 50€ , i win 135€ , je block my account and i dont can withdrawal, fuc*ing thieves

16.12.2022 Trustpilot Verification

SCAMMER WEBSITES NEVER DEPOSIT THEY ARE NOT LETTING YOU WITHDRAW

Do not let those who play on this site are scammers. I sent a document 1 week passed and they kept saying it is in the process of continuous processing. In this 1 week, I waited to withdraw my 2800 dollars, saying that the documents were approved and not used. But they never confirmed it, after they finally finished all the money on random bets. After 1 hour, they sent an e-mail saying that your documents were approved. Don't deposit money, you can't withdraw.

12.12.2022 Trustpilot Withheld payouts

Worst site and no helpful resonse

Worst site. They have processed small withdrawals at first and once i deposited huge amounts, they never processed my withdrawals and keep saying technical issue where others are getting their withdrawals (small amounts) processed without issue.

08.12.2022 Trustpilot Account blocks

My username at marathonbet is Bobamaral

Marathonbet is trapping my money.I was a marathonbet customer, and used my account for several months, but in september 2022 my account was blocked and theys asked for documents for the verification process. I've sent to them 2 months ago, and they never returned me. Every time i try to contact them at the chat, they send me the same email saying "Your Marathonbet account was recently blocked as a part of our standard accounts review process. This review is still ongoing and we apologise for the inconvenience.Thank you for your patience whilst this review continues. We will be in touch with you as soon as it is complete.". but it's been 2 months and i just want to withdraw my money from this booking. neve thought that i was gonna have this disappointment with the booking. Please, if anyone knows how to solve this situation, help me.

26.11.2022 Trustpilot Withheld payouts

Never think of investing your money…

Never think of investing your money with marathonbet. They will scam you when you try to withdraw

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How the risk index is calculated and how complaints are labelled — the method behind this section.