Marathonbet: 121 complaints filed in English across 3 platforms, disputed sums $367,400 · €17,287 and 2 more currencies. Most of them are about withheld payouts (36%). Risk index 25.9. Texts below are the players' own words, as published on the source site; last complaint 2026-09-11.
What players complain about
Withheld payouts36%43
Account blocks20%24
Verification20%24
Other17%21
Game fairness6%7
Bonus terms2%2
Status unknown 109
Closed, no outcome 8
Resolved 2
Rejected 2
Sources
Trustpilot 108CasinoReviews 10Casino Guru 3
Complaints by month
12
02
03
04
05
06
07
08
09
Questions and answers
How many complaints are there about Marathonbet?
The English-language record holds 121 complaints from 3 platforms; 109 carry no status from the platform. The latest one is dated 2026-09-11.
Does Marathonbet resolve complaints?
Of 12 complaints where the platform recorded a status, 17% were resolved, 0% remain open and 17% were rejected as groundless, 67% were closed without an outcome. Withheld payouts account for 33% of them.
What do players complain about?
Mostly withheld payouts — 36% of cases, then account blocks (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 121 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 121
26.07.2015CasinoReviewsOtherResolved
Marathon Bet - Speculative Bid rule 4 deduction
I have had 3 bets with MarathonBet subject to a rule 4 deduction on Donncha in the 3.15 Ascot race on 25th July. Please see below for details of bets.
My username is [EDIT]
email : [EDIT]
[EDIT]
The £33.5 ew single bet on Donncha was initially settled correctly at £125.63 at 3.22pm presumably when the weighed-in notice was given. However, this was subsequently reduced to £107.20 after a rule 4 deduction was made at 4.07pm following an announcement by the stewards that Speculative Bid was a non runner, a later announcement was subsequently made that for betting purposes and under tattersalls rules Speculative Bid should be deemed a runner because the weighed-in notice had been given. Indeed MarathonBets own rules state: "On all Horse Racing markets the weigh-in will define the official result. Any subsequent changes to the result after the weigh-in will not count for settlement purposes."
Therefore I argue according to the rules of both tattersalls and MarathonBet there should be no rule 4 applied to these bets, indeed both the racing post :
http://www.racingpost.com/horses/result_home.sd?race_id=628870&r_date=2015-07-25&popup=yes#results_top_tabs=re_&results_bottom_tabs=ANALYSIS
and sportinglife
http://www.sportinglife.com/racing/results/25-07-2015/ascot/result/679650/gigaset-international-stakes-heritage-handicap
Do not have Speculative Bid down as a non runner
#32582. Bet Source: Web. Single EW : £ 33.50
Total Odds: 11/1 EP
25 Jul 15:15 Horse Racing. Ascot. 15:15 Ascot (25/07). To Win Race ( 1/4 1,2,3,4 ) : 21 Donncha. Odds: 11/1 20p R4 3
#32585. Bet Source: Web. Patent EW : £ 2.00 (£ 28.00)
25 Jul 20:30 Horse Racing. Lingfield. 20:30 Lingfield (25/07). To Win Race ( 1/4 1,2,3 ) : 2 Molly Cat. Odds: 9/2 (7/1 SP) 4
25 Jul 15:15 Horse Racing. Ascot. 15:15 Ascot (25/07). To Win Race ( 1/4 1,2,3,4 ) : 21 Donncha. Odds: 11/1 20p R4 3
25 Jul 15:30 Horse Racing. York. 15:30 York (25/07). To Win Race ( 1/4 1,2,3,4 ) : 7 Tanzeel. Odds: 7/1 1
#32584. Bet Source: Web. Patent EW : £ 2.00 (£ 28.00)
25 Jul 20:30 Horse Racing. Lingfield. 20:30 Lingfield (25/07). To Win Race ( 1/4 1,2,3 ) : 2 Molly Cat. Odds: 9/2 (7/1 SP) 4
25 Jul 14:40 Horse Racing. Ascot. 14:40 Ascot (25/07). To Win Race ( 1/5 1,2,3 ) : 1 Azraff. Odds: 10/1 (12/1 SP)
25 Jul 15:15 Horse Racing. Ascot. 15:15 Ascot (25/07). To Win Race ( 1/4 1,2,3,4 ) : 21 Donncha. Odds: 11/1 20p R4 3
