Marathonbet: 121 complaints filed in English across 3 platforms, disputed sums $367,400 · €17,287 and 2 more currencies. Most of them are about withheld payouts (36%). Risk index 25.9. Texts below are the players' own words, as published on the source site; last complaint 2026-09-11.
What players complain about
Withheld payouts36%43
Account blocks20%24
Verification20%24
Other17%21
Game fairness6%7
Bonus terms2%2
Status unknown 109
Closed, no outcome 8
Resolved 2
Rejected 2
Sources
Trustpilot 108CasinoReviews 10Casino Guru 3
Complaints by month
12
02
03
04
05
06
07
08
09
Questions and answers
How many complaints are there about Marathonbet?
The English-language record holds 121 complaints from 3 platforms; 109 carry no status from the platform. The latest one is dated 2026-09-11.
Does Marathonbet resolve complaints?
Of 12 complaints where the platform recorded a status, 17% were resolved, 0% remain open and 17% were rejected as groundless, 67% were closed without an outcome. Withheld payouts account for 33% of them.
What do players complain about?
Mostly withheld payouts — 36% of cases, then account blocks (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 121 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 121
10.06.2025TrustpilotAccount blocks
marathonebet scam
Scam betting site, no withdrawal, requires verification of all kinds, only $150, but it also blocked, they are about to go bankrupt, everyone don't play
19.05.2025TrustpilotWithheld payouts
They steal any money you deposit
They steal any money you deposit. I wish I read the reviews on trustpilot first. Don't make the same mistake I did. I lost 700 eur to this site which will not allow me to ever withdraw under any circumstances.
19.04.2025CasinoReviewsAccount blocksRejected
Marathonbet Casino - Blocked My Account Without Justification & Refused Compensation
I deposited $11.92 into Marathonbet and got blocked without a single request for verification. After weeks of pressure, they refunded my money but completely refused any goodwill compensation.
They ignored emails and caused emotional damage. I requested just $50 as compensation. No apology, no responsibility taken.
Screenshots and official complaints filed. I will continue exposure unless resolved.
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18.04.2025TrustpilotWithheld payouts
“Marathonbet froze my $11.92
“Marathonbet froze my $11.92, ignored emails — now the real exposure begins”
14.03.2025TrustpilotOther
MARATHONBET steals its players' money
MARATHONBET steals its players' money; a friend had $55 stolen. And they don't want to give it back. They claim he didn't make a deposit, and my friend has the deposit receipt they emailed him when he made it.
12.03.2025TrustpilotWithheld payouts
Deposit only site
Deposit only site. They have no intention of paying you out if you win. Stay away from this Russian scam.
01.03.2025TrustpilotWithheld payouts
If only I could give 0 stars I would.
If only I could give 0 stars i would. This is a most deceitful organisation. They very easily take your money but it is impossible to withdraw any funds in your account beyond that. I have been trying for 5 weeks giving them many options to pay out but they keep refusing with a variety of excuses. NEVER deal with this company. Stay away!
22.01.2025TrustpilotWithheld payouts
Marathonbet is a scam
Marathonbet had sumo listed as a sport to gamble on. I signed up and deposited funds only to find out the next day that sumo was not listed. When i queried this they said 'the sumo animation displayed on the website was for information purposes only and whilst every effort is taken to ensure their accuracy we accept no liability for any errors.' So I tried to withdraw my money but the amount (3500jpy) was too low to withdraw. So I put it all on a tennis match that came good bumping it to 18500jpy, then I try to withdraw and the withdraw is not processing.
13.12.2024TrustpilotWithheld payouts
They robbed over 400€ off me
They robbed over 400€ off me, been trying to get the money out but they don’t let me
20.10.2024TrustpilotOther
1 star because i cant give them a 0
1 star because i cant give them a 0. What a bad experience on bets... I barely write reviews, this was so necesary.
30.09.2024TrustpilotWithheld payouts
Marathonbet is a scam
Marathonbet is a scam. dont deposit here. Customer service doesnt exist here. They dont pay winners
16.08.2024TrustpilotVerification
Dirty scammers from russia!
Dirty scammers from russia!They don't pay any winnings, you deposit there and if you win they request kyc from you, after you provide documents account get blocked, winnings canceled and they stole % from your deposits.They only refund some % of your deposit to not be complete scammers but it is dirty practice, straight from russiaThey stole from 825€ Don't play there!!!
15.08.2024TrustpilotBonus terms
EMPRESA DE MÁ FÉ - LIMITA A APOSTAS RIDICULARMENTE SEM AVISAR - BAD FAITH COMPANY - RIDICULOUSLY LIMITS BETS WITHOUT WARNING
REALIZEI 4 APOSTAS ESPORTIVAS JUNTO A ESSA CASA DE APOSTAS, ONDE PERDI 2 E GANEI 2, ONDE NO SALDO GERAL SÓ PERDI, NA QUINTA APOSTA ESPORTIVA FUI LIMITADO A RIDICULOS R$ 1,26 DE MAXIMO DE APOSTAS, ONDE EU TINHA DEPOSITADO MAIS DE R$ 300,00, A CASA NAO PERMITE O SAQUE ATÉ VOCÊ APOSTAR TODO DINHEIRO DEPOSITADO, TIVE QUE JOGAR NO CASSINO TODO O DINEHRIO DA CONTA (COISA QUE EU NAO QUERIA), PARA PODER SACAR O QUE RESTASSE. OU SEJA A CASA DE APOSTA ME ENGANOU, LEVANDO MEU DINHEIRO. QUANDO ENTREI EM CONTATO COM O SUPORTE, ME ME DISSERAM QUE A CASA DE APOSTA TEM O DIREITO DE FAZER O QUE QUIZER COM A CONTA DO JOGADOR SEM DAR EXPLICAÇÃO NENHUMA.I PLACED 4 SPORTS BETS WITH THIS BETTING HOUSE, WHERE I LOST 2 AND WON 2, WHERE IN THE OVERALL BALANCE I ONLY LOST, IN THE FIFTH SPORTS BET I WAS LIMITED TO A RIDICULOUS R$ 1.26 MAXIMUM BETS, WHERE I HAD DEPOSITED MORE THAN R$ $300.00, THE HOUSE DOES NOT ALLOW WITHDRAWAL UNTIL YOU BET ALL THE MONEY DEPOSITED, I HAD TO PLAY ALL THE MONEY IN THE ACCOUNT AT THE CASINO (WHICH I DIDN'T WANT), TO BE ABLE TO WITHDRAW WHAT WAS LEFT. THAT IS, THE BETTING HOUSE CHEATED ME BY TAKING MY MONEY. WHEN I CONTACTED SUPPORT, THEY TOLD ME THAT THE BOKER HAS THE RIGHT TO DO WHAT THEY WANT WITH THE PLAYER'S ACCOUNT WITHOUT GIVING ANY EXPLANATION.
15.07.2024TrustpilotOther
Increasing my stake
Account number: 13835676I have been requesting for stake increase since march 2024 and now its July 15th. every time am told to wait for 48 hours, this has inconvinienced me much. i cannot place bets since my limit is 0 USD. they give me rules to read which is obvious and i dont need. they have no reason to give me 0 usd limit.
27.05.2024TrustpilotWithheld payouts
Fraud, Scam.. winning not paying
Marathonbet not paying my winnings, after deposit and win they cancelled my withdraw that time deposit works fine by binance pay in terms of withdraw they claimed binance pay had some issues but the funny things are deposit works fine. Drama start after I complain on that ask to submit documents for verification I send them all of these after 15 days of verification delay they now decide to deduct my winnings also with transection fees between binance pay completely free to use. They deducted my all dollars giving 1/5 of my total balance by using There fraud policy. As a user I'm completely disappointed... Avoid this if you want to be happy..
20.05.2024TrustpilotWithheld payouts
They are scam
Big thieves!! They are not paying any winnings at all, infact they are not paying at all, only actively receiving deposits. Criminals.They will lie that the payment provider is having issue, all lies, for 2 months now they have not paid any winnings or withdrawals
06.05.2024TrustpilotWithheld payouts
Marathonbet is not paying my winnings…
Marathonbet is not paying my winnings for almost a week now. They claim that they have technical issues with paying out by using Binance Pay. But depositing works fine, unbelievable...And it is not easily possible to change the withdrawal method since they only let you pay out winnings with the payment method you used for depositing the money that was the basis for your winnings.In fact my money is stuck and they also refuse to give me any timeframe how long these "technical issues" might last. Really unbelievable, I cannot repeat often enough.
12.04.2024TrustpilotWithheld payouts
Scam
Scam, when you win they or ban you or prevent you to withdraw your money.Edita
29.02.2024CasinoReviewsWithheld payoutsClosed, no outcome
Marathonbet - confiscated all my winnings
I would like to file a complaint against marathonbet.com. I managed to gather couple thousand euro of winnings on their website, which resulted in a verification request which I passed. However, I was shocked to learn that they decided not to pay me my winnings under a false claim that I breached their terms of service. Please intervene and help me recover my full balance from marathonbet.com. My registered email is [EDIT] and my account number is [EDIT]
01.12.2023TrustpilotAccount blocks
DEPOSIT ONLY SITE
Hello! I report scam report , I have open account back 2022 , make 8000€ deposits losing all, then I do comeback this year october, make profit run to 12950€ with 1800 € deposit.They blocked my account and after three weeks verification process . After delaying verification they , just retun my deposit so I didnt get any winnings so 3150 profits scam me, I luckly have all my bets screenshot, but still figure out finding legal help, becouse with cucarao licence is difficult to find good legal help,... so be aware DEPOSIT ONLY SITEhere is there msg I will make video that everybody can see my bets on most popular eventsThis is there end msg: Dear N..., Thank you for choosing Marathonbet.After a detailed investigation, we have taken the decision to close your account, as we have reasons to believe that it was not being used for genuine betting purposes.In accordance with our rules, the commission fees we have paid to process funds will be deducted from the remaining balance on your account.All winnings on your account will be cancelled.The withdrawal of your remaining account balance will be made to the payment method you have registered on your account.Please do not create any more accounts, as these will be closed upon identification.We consider this matter closed and will not engage in further correspondence with you regarding the account closure. Please note: This e-mail was sent from a notification-only address that cannot accept any incoming e-mail. Please do not reply to this message. Kind regards,Gergana