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Marathonbet — player complaint #6788, 2026-07-12: withheld payouts

Marathonbet: a player complaint filed on 2026-07-12, about withheld payouts. Published on Trustpilot. One of 121 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-07-12 Trustpilot Withheld payouts

I strongly recommend avoiding…

I strongly recommend avoiding Marathonbet.I opened an account after previously using Stake for a long time. Shortly after joining Marathonbet, I placed a $100 bet and won approximately $1,000. Immediately afterward, my account was limited, and withdrawing my winnings became extremely difficult.The verification process was excessive and constantly changing. Marathonbet requested my passport, national ID, utility bill, tax receipts, cryptocurrency wallet information, government documents, and photos of me holding my identification. Even after I provided documents, they repeatedly rejected them or introduced new requirements.For example, they accepted a screenshot and later demanded a physical document. They requested both desktop and mobile screenshots. They also asked for a Binance Web3 Wallet statement of account, even though this type of statement is not available. Every time I complied with one request, they appeared to create another obstacle.After weeks of back-and-forth verification, Marathonbet closed my account and removed approximately $1,000 in winnings. To my knowledge, I did not breach any of their terms or provide false information. When I contacted support about the voided bets and confiscated winnings, I received only repetitive, automated responses rather than a clear explanation supported by evidence.Based on my experience, Marathonbet did everything possible to delay the withdrawal process and ultimately refused to pay my winnings. I consider this treatment completely unacceptable.Please be extremely careful before depositing money with Marathonbet. I would not recommend this sportsbook to anyone.

Complaint data

Case number
#6788
Filed
2026-07-12
Status
Status unknown
Category
Withheld payouts
Place among complaints about Marathonbet
13 of 121 by date, newest first
Source
Trustpilot — original ↗
Text
230 words, as published

All 121 English-language complaints about Marathonbet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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