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Maneki — player complaint #63952, 2020-03-30: account blocks

Maneki: a player complaint filed on 2020-03-30, about account blocks, 10 EUR in dispute, status — resolved. Published on CasinoReviews. One of 49 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-03-30 CasinoReviews Resolved

Maneki - Self exclusion

Hi, My name is [EDIT] and i have a problem. I opened succesfully an account on Maneki casino.... i deposit €2000 from my bank acount and then won total €10.000 and uploaded my documents and cashed it out..... 1 day later i wanted to log in and they sey you have self exclusion? But i never asked for self exclusion? why should i ? i have a €10.000 cash out..... Maybe i have a self exclusion on other casino on there platform I dont know? Can somebody help me. Sorry for my bad english i live in The Netherlands. Will i get the money? Losing is good but if you win they do stuff like this.

Complaint data

Case number
#63952
Filed
2020-03-30
Status
Resolved
Category
Account blocks
Disputed sum
10 EUR
Place among complaints about Maneki
33 of 49 by date, newest first
Source
CasinoReviews — original ↗
Text
116 words, as published

All 49 English-language complaints about Maneki — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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