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Maneki — player complaint #60630, 2023-03-03: account blocks

Maneki: a player complaint filed on 2023-03-03, about account blocks, status — rejected. Published on CasinoReviews. One of 49 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2023-03-03 CasinoReviews Rejected

Maneki - casino excluesion

Hello. I have to file a complaint about Maneki casino.. First they don't care about or ask questions about the amount of money I deposited. Then suddenly they excluded me without any reason. Other than it for my wellbeing. And that's a direct lie.. How in the world can they let me deposit a huge amount of money. And not follow there own rule about responsible gaming.. And just like that. (Guess they where satisfied about the huge amount I deposited) They excluded me from the casino. I provide all sort of documentation that shows I'm not in need of money. I'm have over millions in savings. I was about to reach 2th highest vip level. I talked to there vip manager nearly every day. Never not once mentioned anything about anything. That could indicate non responsible gaming or deposit from my side.. The way I see this is that. They scammed me big time. I can not accept and it shouldn't be accepted that they are not complying to there own responsibility of gaming as long I deposit huge amount of money they don't question anything. Then like I say out of the blue I'm excluded. And i can not even get a reasonable explanation. I want all deposits refunded because they have acted rudeless and haven't shown they are a responsible casino.. They don't follow there own responsible gaming policy. Now they want to get rid of me to cover up there unresponsible control.

Complaint data

Case number
#60630
Filed
2023-03-03
Status
Rejected
Category
Account blocks
Place among complaints about Maneki
5 of 49 by date, newest first
Source
CasinoReviews — original ↗
Text
246 words, as published

All 49 English-language complaints about Maneki — as a list by date; the summary, statuses and disputed sums are on the operator page.

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