Magius Casino: 26 complaints filed in English across 3 platforms, 4 still open, disputed sums €21,672 · $300 and 3 more currencies. Most of them are about withheld payouts (88%). Risk index 64.6. Texts below are the players' own words, as published on the source site; last complaint 2026-09-07.
Status unknown 17
Unresolved 4
Resolved 3
Closed, no outcome 2
Sources
Trustpilot 16Casino Guru 9AskGamblers 1
Complaints by month
05
06
07
08
09
Questions and answers
How many complaints are there about Magius Casino?
The English-language record holds 26 complaints from 3 platforms, 4 of them without a resolution; 17 carry no status from the platform. The latest one is dated 2026-09-07.
What do players complain about?
Mostly withheld payouts — 88% of cases, then other (8%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 26 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 64.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 26
21.06.2026TrustpilotWithheld payouts
I have tried to close my account on multiple occasions but I have been using the app for a couple of years now but I won
I have tried to close my account on multiple occasions but I have been using the app for a couple of years now but I won about 20k in April and the withdrawal process was good for a little bit 3 working days for 500 I received about 2.5 and to this day didn’t get a penny more and even if you withdra
11.06.2026TrustpilotOther
I am leaving this 1-star review due to extremely poor GDPR compliance and lack of transparency regarding personal data h
I am leaving this 1-star review due to extremely poor GDPR compliance and lack of transparency regarding personal data handling.I submitted a formal GDPR data access and erasure request. The response I received was incomplete and did not meet the basic requirements of the regulation. The company fai
03.06.2026TrustpilotWithheld payouts
The thing is that I have been waiting for the payment of my winnings for 7 working days. When I contact an employee, the
The thing is that I have been waiting for the payment of my winnings for 7 working days. When I contact an employee, they tell me not to worry, that I am afraid, the money is safe, and at the beginning they wrote that the winnings will be paid to me within a maximum of 5 working days.
01.06.2026TrustpilotWithheld payouts
Scam site. I won 34k on here and im not able to withdraw any of it. Get no response from the live chat. Do not use this
Scam site. I won 34k on here and im not able to withdraw any of it. Get no response from the live chat. Do not use this site
10.05.2026TrustpilotWithheld payouts
Worst betting platform I have ever used – withdrawals cancelled and funds withheld for weeksReviewI absolutely do not re
Worst betting platform I have ever used – withdrawals cancelled and funds withheld for weeksReviewI absolutely do not recommend anyone to go through the experience I had with Magius.To this day, this has been the worst betting platform/bookmaker I have ever used.My experience has been full of repeat
01.05.2026TrustpilotWithheld payouts
I strongly advise everyone to be very careful with Magius.com.At first, everything seemed legitimate. I deposited a smal
I strongly advise everyone to be very careful with Magius.com.At first, everything seemed legitimate. I deposited a small amount and was even able to withdraw €500 multiple times, which made the platform appear trustworthy.However, when I attempted to withdraw a larger amount, my withdrawals were su
