LunuBet Casino— player complaints: 8 in English

This is a scam if you win they will never pay you and keep saying it’s with the financial department and we sped up the process but nothing happens you wait for weeks but they will not allow you to withdraw you are better off at a different casino don’t use !!!

The player from Brazil has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The player from Brazil has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 02 Sep 2026 Automatic translation:

The player from Spain experienced difficulties withdrawing winnings after utilizing a promotional bonus that he believed was misleading. He won over €6,000 but was informed by support that the bonus could only be released at 1x the bonus value, contradicting the advertised terms of 10x. Despite attempts to resolve the issue, the casino remained uncooperative and operated without a valid gaming license or an alternative dispute resolution service. Despite the initial lack of casino response, the casino later cooperated in clarifying the situation. It turned out that the bonus indeed had a maximum win of €500 attached. While we acknowledge the player's disappointment that depositing €250 may have led him to expect a higher maximum win, a maximum win of €500 on a minimum qualifying deposit of €20 is, objectively, a good offer – representing a potential return of 25 times the minimum required deposit. The amount the player ultimately chose to deposit does not affect or alter the applicable rule. We have not identified any wrongdoing on the casino's part in this case. The player was advised to refer to Section 13 – Complaints Resolution Procedure in Lunubet Casino's Terms & Conditions should he wish to pursue the matter further.

Dont play on this casino they will not payout the winnings. I was winning on this casino sportsbetting and then they decided to lock my account and wont tell me why they did it. I didnt brake any rules i just was making profit on the casino so they locked my account. Also i had withdrawal of 300€ th

Its no possible make withdrawal...you will won but you will never become money

Very poor experience with Lunubet. I would not recommend them.I had a bet builder where one selection was void because the player did not play, while the rest of the selections won. Instead of settling the remaining selections, Lunubet voided the entire bet builder and only re-credited the free bet.

Dear Support Team,I am writing to formally complain about the closure of my account on your platform. My account was closed without any clear explanation or valid reason. Additionally, I had a withdrawal of $160 pending, which has not been processed or paid to me.I have always tried to comply with y

Worst withdrawal system I ever seen waiting too long but withdrawal not approve