Spinny Casino— player complaints: 12 in English

12 Complaints

0 Last 30 days

0 Unresolved

66.643941412326d Last complaint

24.1 Risk index

£175,000 Disputed sum

Spinny Casino: 12 complaints filed in English across 2 platforms, disputed sums £175,000. Most of them are about withheld payouts (33%). Risk index 24.1. Texts below are the players' own words, as published on the source site; last complaint 2026-08-06.

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What players complain about

Withheld payouts 33% 4

Bonus terms 17% 2

Other 17% 2

Game fairness 17% 2

Account blocks 8% 1

Verification 8% 1

Status unknown 11 Closed, no outcome 1

Sources

Trustpilot 11 Casino Guru 1

Complaints by month

Questions and answers

How many complaints are there about Spinny Casino?

The English-language record holds 12 complaints from 2 platforms; 11 carry no status from the platform. The latest one is dated 2026-08-06.

What do players complain about?

Mostly withheld payouts — 33% of cases, then bonus terms (17%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 12 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 24.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 12

06.08.2026 Casino Guru Game fairness Closed, no outcome

Spinny Casino - Player's winnings have been confiscated.

The player from the United Kingdom won £175,000 but had the amount removed from his balance due to an alleged breach of cashback terms. While the first two £1,000 withdrawals were approved, the casino denied providing the requested evidence regarding its claims, leaving him seeking further support. He stated that only a £4 cashback bonus was involved and that he disputed the casino’s claim that the winnings came from bonus funds, but he did not provide the requested bonus and game history. As a result, we were unable to verify the source of the winnings and closed the complaint due to his lack of response and missing documentation.

10.06.2026 Trustpilot Withheld payouts

Stay well away,stay well away.Absoloute fraudulent casino with no intentions of paying out.After winning £175000 on this

Stay well away,stay well away.Absoloute fraudulent casino with no intentions of paying out.After winning £175000 on this casino they refused to payout and removed the money from my balance...they will not discuss the issue at all and basically the decision is final because they say so.An absoloute s

19.05.2026 Trustpilot Withheld payouts

This site is a scam. I withdrew 900 reais and they only returned my deposit. They punish profitable bettors.

27.03.2026 Trustpilot Other

Worst site ever won't let mi self exclude of set deposit limits

18.02.2026 Trustpilot Verification

These and blindluck are the same scammers request stupids amount of stuff dfor withdrawl and takes then forever to even

These and blindluck are the same scammers request stupids amount of stuff dfor withdrawl and takes then forever to even look at it never accept it. You cant exclude yourself for more thin 1 month at a time wich has to be done by filling out a form 🤣 and sending back wich takes about a week to get fi

02.02.2026 Trustpilot Bonus terms

Won 2000 and then suddenly had 290. Only allowed to win 300 with bonus.. absolutely a con. Avoid

09.01.2026 Trustpilot Withheld payouts

I deposited more than $600 in one month. After 12 deposits, I gained $3600 and wanted to withdraw. Then they started to

I deposited more than $600 in one month. After 12 deposits, I gained $3600 and wanted to withdraw. Then they started to require different verifications, including photo of me and my ID. After each verification I tried to withdraw again, and after like 1-2 days waiting they always canceled withdrawal

05.01.2026 Trustpilot Withheld payouts

Dont play here do it notThis are scammers they are from green champions leader srl its the same as famous bv they dont p

Dont play here do it notThis are scammers they are from green champions leader srl its the same as famous bv they dont pay out its the same casino like blindluck99.io hotloot and more look first if it from this 2 is is it than dont play any money they dont pay out I,play by blindluck99.io and i won

04.01.2026 Trustpilot Game fairness

I was not at all impressed with this site.The returns on the games is dismal. I know it is a game of chance .But I play

I was not at all impressed with this site.The returns on the games is dismal. I know it is a game of chance .But I play the same game on other sites and this was the worst return ever. Not one random bonus given with £200 spent.Will not be playing here again.

28.12.2025 Trustpilot Bonus terms

I would not recomend this casino to even my enemy . I win arround 1400 € with proper wagering casino turn my winning to

I would not recomend this casino to even my enemy . I win arround 1400 € with proper wagering casino turn my winning to 100 € balance . Bonuses are not worth it at all because you can't really win even if you don't. Bunch of scammers stay away

22.12.2025 Trustpilot Account blocks

unbelievable what happens now as ' everyone ' knows casinos like this are scam. Everywhere they have bqe reviews. ( Fama

unbelievable what happens now as ' everyone ' knows casinos like this are scam. Everywhere they have bqe reviews. ( Famagusta bv, same Company 1) First there is no live chat or no option for send emails ( they or they company blocked my communication ways) without explanation or reason.(Screenshot)2

02.11.2025 Trustpilot Other

Spinny casino does not allow permanent self exclusion with gambling problems. You can not close the account once you ope

Spinny casino does not allow permanent self exclusion with gambling problems. You can not close the account once you open. Responsible gaming options are super poor. You have to contact support who gets back to you maybe in 24hrs. In the mean time they send you massive amount promotions.

How the risk index is calculated and how complaints are labelled — the method behind this section.