Librabet Casino — player complaint #15256, 2026-07-06: withheld payouts

The player from Hungary had been waiting for her remaining balance since her account was closed on May 18 due to an administrative decision. Despite her cooperation and multiple inquiries with customer support, she had not received a clear timeframe for the manual withdrawal of her funds. The player reported being unable to log in and was informed only via live chat that her account was locked without further explanation. After a month of no resolution and failed attempts to withdraw, she provided all required documents for manual payment. The complaint was closed due to the player's lack of response to further inquiries, but she could reopen it if she chose to continue communication.