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Lex— player complaints: 11 in English

11 Complaints
1▼ Last 30 days · was 5
5 Unresolved
27.643067038461d Last complaint
63.1 Risk index
€600 · $100 Disputed sums

Lex: 11 complaints filed in English across 2 platforms, 5 still open, disputed sums €600 · $100. Most of them are about withheld payouts (55%). Risk index 63.1. Texts below are the players' own words, as published on the source site; last complaint 2026-09-14.

What players complain about

Withheld payouts 55% 6
Game fairness 27% 3
Account blocks 18% 2
Status unknown 5 Unresolved 3 Under review 2 Resolved 1

Sources

Casino Guru 6 Trustpilot 5

Complaints by month

01
02
05
07
08
09

Questions and answers

How many complaints are there about Lex?

The English-language record holds 11 complaints from 2 platforms, 5 of them without a resolution; 5 carry no status from the platform. The latest one is dated 2026-09-14.

What do players complain about?

Mostly withheld payouts — 55% of cases, then game fairness (27%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 63.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 11

14.09.2026 Casino Guru Withheld payouts Under review
Lex Casino - Player claims that payment has been delayed.
The player from Norway has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Norway has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 14 Sep 2026 Automatic translation:
08.09.2026 Casino Guru Withheld payouts Unresolved
Player faces delayed withdrawals and account access issue.
Player faces delayed withdrawals and account access issue. [Withdrawal] — unresolved
08.09.2026 Casino Guru Withheld payouts Under review
Player's withdrawals are delayed.
Player's withdrawals are delayed. [Withdrawal] — waiting_for_casino
08.09.2026 Casino Guru Unresolved
Player's account is closed and funds are confiscated.
Player's account is closed and funds are confiscated. [Account] — unresolved
05.09.2026 Trustpilot Game fairness
I have been playing at this casino regularly for two years, hoping that at some point I would recoup at least part of my
I have been playing at this casino regularly for two years, hoping that at some point I would recoup at least part of my investment, but that moment has never come. To date, I haven't made a single withdrawal, simply because there is nothing to withdraw—it has all been a loss. I wouldn't recommend i
01.09.2026 Trustpilot
I must take this opportunity to warn people about casinos operated by the 'Galaktika N.V.' group, and by extension, LexC
I must take this opportunity to warn people about casinos operated by the 'Galaktika N.V.' group, and by extension, LexCasino.I have played at every casino in this group and had my profiles blocked immediately afterward. Aside from the fact that casinos in this group cause issues with larger payouts
02.08.2026 Casino Guru Withheld payouts Unresolved
Lex Casino - Player's withdrawals are delayed.
= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t
24.07.2026 Casino Guru Withheld payouts Resolved
Lex Casino - Player’s withdrawal has been delayed.
The player from Poland had requested a €600 withdrawal from Lex Casino, but the winnings were not credited to his bank account even though the casino had marked the payment as completed and he had already passed KYC and received a previous €100 withdrawal. We tried to obtain clarification and proof from the casino, but it did not cooperate, so the complaint was initially marked unresolved. Later, the player reported that the funds had been returned to his balance and then successfully withdrawn to his card, so we marked the complaint as resolved.
29.05.2026 Trustpilot Withheld payouts
They will take ur money asap, rigged roulette btw, blackjack is fair, and slots are the worse here, and when u wanna wit
They will take ur money asap, rigged roulette btw, blackjack is fair, and slots are the worse here, and when u wanna withdraw if u win in blackjack, they will wiltheld the money for days so u will cancel the request and probably lose it, and even if u got the patience, they will deny identity verfic
03.02.2026 Trustpilot Game fairness
200€ in 1€ spins Maximal Gewinn warn 3,75€ mit einem 3,75 Multiplikator
200€ in 1€ spins Maximal Gewinn warn 3,75€ mit einem 3,75 Multiplikator
05.01.2026 Trustpilot Game fairness
Spend thousands, max win 200 eur. Totally fixed win system.
Spend thousands, max win 200 eur. Totally fixed win system.

How the risk index is calculated and how complaints are labelled — the method behind this section.

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