Ladbrokes— player complaints: 207 in English

207 Complaints

41▼ Last 30 days · was 44

0 Unresolved

4.7848174275231d Last complaint

21.0 Risk index

54% Resolved · of 13 with a known status

38% Withheld payouts among those

£36,011 Disputed sum

Ladbrokes: 207 complaints filed in English across 3 platforms, disputed sums £36,011. Most of them are about game fairness (53%). Risk index 21.0. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

Ladbrokes in NeBlask: demand, licences, Trust Score →

What players complain about

Game fairness 53% 109

Other 23% 48

Bonus terms 10% 21

Account blocks 5% 11

Withheld payouts 5% 11

Verification 3% 7

Status unknown 194 Resolved 7 Rejected 3 Closed, no outcome 3

Sources

Trustpilot 193 CasinoReviews 13 Casinomeister 1

Complaints by month

Questions and answers

How many complaints are there about Ladbrokes?

The English-language record holds 207 complaints from 3 platforms; 194 carry no status from the platform. The latest one is dated 2026-10-06.

Does Ladbrokes resolve complaints?

Of 13 complaints where the platform recorded a status, 54% were resolved, 0% remain open and 23% were rejected as groundless, 23% were closed without an outcome. Withheld payouts account for 38% of them.

What do players complain about?

Mostly game fairness — 53% of cases, then other (23%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 207 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 21.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 207

17.07.2026 Trustpilot Game fairness

Customer service is shocking they blame tou saying it’s your internet blah blah no it isn’t at all every other site is o

Customer service is shocking they blame tou saying it’s your internet blah blah no it isn’t at all every other site is ok 100 I spent in one game and not one win or scatter £900 in a week nothing, you bw free soins you win 4p how there still trading I’ll never know who is the checker gor this site w

17.07.2026 Trustpilot Game fairness

Ladcrooks

Theft nothing more these games are so massively rigged you have zero chance of winning anything this company only exists to STEAL what ever you do don’t sign up or play here easily the biggest scammers in the entire industry

16.07.2026 Trustpilot Other

Shop in Coventry town centre

Shop in Coventry town centre, the staff were abusive and unhelpful.

13.07.2026 Trustpilot Game fairness

Scum bags and cheats

I placed a $1000 bet to win $3000 for Mese to score in the 1 st half but they change the bet to $20. They scum bags and don’t know why they are allowed to operate here in Australia. Our minister is being informed of their dirty conduct.

13.07.2026 Trustpilot Other

I placed a $1000 bet to win $3000 for Mese to score in the 1 st half but they change the bet to $20. They scum bags and

13.07.2026 Trustpilot Game fairness

The greediest slots i ve ever seen 🤣🤣

The greediest slots i ve ever seen 🤣🤣 . They must be manipulated ,how comes in one day you hit a lot of bonus games and then 2 months in a row nothing at all ?😅 Fast payments though

12.07.2026 Trustpilot Game fairness

They’re a proper scam and rob people…

They’re a proper scam and rob people badly. Whoever places bets with them steals millions. I placed a bet on England qualifying and predicting Harry Kane to have two or more shots and Erling Haaland to have two or more shots, along with corners over six and a half. As soon as I placed the bet I checked it and saw it had been switched to three-shot and over for both Haaland and Kane. Despite both doing three shots anyway, it was still counted as a loss. This happened with other bets I placed too. Get rid of these scumbags.

12.07.2026 Trustpilot Game fairness

This site really is the worst out there…

This site really is the worst out there £500 not a win or scatter shown, kept kicking me out if the game every 5 minutes and restating to 0 absolute thieves so not play these rogues ive taken screen shots and videos reported!!!!!

11.07.2026 Trustpilot Game fairness

Absolute jokers these lot

Absolute jokers these lot. Like others have mentioned with there slots you can pour hundreds into them without getting anything meaningful back. To be fair most sites are exactly the same there just rigged.As for the ladbucks 3 spins used to cost 300 ladbucks now it's 3000 just for 3 spins etc. Seems to have shot up since there world cup promotion where you get 44 days of guaranteed wins. Don't know if it will drop back down after the world cup but for the last 3 to 4 weeks every single day all I've hit on the wheel is 10 free ladbucks and I'm not even exaggerating. Like what's the point and you're just blatantly showing us it's rigged and you're given us what you want.

11.07.2026 Trustpilot Game fairness

Over 300 spins with no bonus prices…

Over 300 spins with no bonus indicates that the "randomness" of the game always seems to be in betting sites favour.Also no way to contact them to enquire why their games are so much in their favour, weird that.

10.07.2026 Trustpilot Game fairness

The absolute worst

The absolute worst for slots.. RTP advertised is clearly bullshit.. AVOID. Every other site I've used is miles better.

10.07.2026 Trustpilot Account blocks

Their T&C allow them to steal your money!

How can they are allowed to operate like this. I've opened the account when there was promotion. After verification, account opened, deposited some fund and did the bet, no welcome offer paid as promised. Then they closed my account and kept all the fund left in my account, don't even explain reason. No email sent. I've contacted customer services and was only told that they can just steal my money accordance to their T&C. I would give NEGATIVE if I could. They are the Robbery in the day light! Avoid at all cost!

09.07.2026 Trustpilot Game fairness

Load of rubbish had a break reopened…

Load of rubbish had a break reopened deposit and lost cant win a bloody thing on this cant evdn win bingo or slots or free spins seriously needs closing down. Fed up of hearing from people they win on lads and what do I get from a break? Absolutely nothing no chat so just rubbish scanners.

08.07.2026 Trustpilot Game fairness

Worst game fairness in all of UK…

Worst game fairness in all of UK betting websites by a consistent margin.No way to complain/contact available, absolutely shameless company.Avoid at all costs.If I could give negative stars I would.

07.07.2026 Trustpilot Verification

Do not open an account with ladbrokes…

Do not open an account with ladbrokes unless you lose because if you win they restrict your account. I've lost for months wich was fair. I have won a lot during this world cup 2026. The have blocked me depositing to my account and saying that they need to review my passport banking etc.. Stick with Bet365 and sky bet you don't get this sly under hand acting. Bad company who don't like to lose do not bet with this company

06.07.2026 Trustpilot Other

Placed a build a bet on football

Placed a build a bet on football. One player didn’t play the rest of my bet won. They voided my whole bet! Other sites just void the selection individually and bets still stand. Very disappointing with no prior warning this can happen. Avoid this scam site bet elsewhere

06.07.2026 Trustpilot Other

Misleading bets titles.

Will never use this misleading company again.Placed a bet for England to win after 90 minutes against Mexico (which they did), only to find I've received NOTHING, and the excuse is, I bet that England would win in the 2nd half, only. What a con and a misleading title to bet from. Now I can understand the hundreds of bad reviews this profit only company gets.Richard Turpin comes to mind with this profit only company.

06.07.2026 Trustpilot Other

Fat guy behind counter I told him stop…

Fat guy behind counter I told him stop talking my my 16 year daughter but he's a danger I will never go back er talking to my deather I told I would slap him he laught at me behind Ur glass

04.07.2026 Trustpilot Bonus terms

Opened a account got verified and made…

Opened a account got verified and made a deposit picking the welcome offer free spins wagered the £10 and won a small amount to be told they have decided not to give me the welcome offer no reason other than they looked at my account and decided not to Happy to take my money and risk betting it though

03.07.2026 Trustpilot Other

Why can't I give zero

Why can't I give zero. Absolute con of a company. Avoid at all cost

121–140 of 207

How the risk index is calculated and how complaints are labelled — the method behind this section.