Ladbrokes— player complaints: 207 in English

Had 5 £ bonus not been able to use for 4 days now customer service useless only telling me it's a technical error so how now I wonder all the bonus games I've had with no wins multiple times if that's technical error to and of course customer service says its not personally all customers that are experiencing this should have there bonus doubled

Absolutely disgusting company needs closing down robbing scams robbing trickster i only joined 2 days ago and got scammed and robbed before I could blink an eye Please dont trust these gangsters what a complete disgrace

Stay away, read into it what you want, whenever I load a game up I'm logged out in the background, they must think folk are thick, all they have to say is don't worry sir anything and everything you are going to win completes anyway in the background, making more and more sense now all the investigations and fines from the gambling authorities on Google,

Do not have a bet with ladbrokes on their app.I had a bet a few weeks back.I pressed the place bet button and got a pop up that my bet was on When I tried to collect my winnings,I was told there was no bet Absolute cowboys.

The machines in the shops the FOBTs should be called the ROBts !!! Literally every spin is a dead one !!! They need to just fess up now and admit these terminals are a complete and utter SCAM !!! That Golden Odds Roulette on them will just smash you for £500/600+ a time and give you a £10 win here n there along the way !!! Just facts, it is !!! They've turned them right down now to pay about 2/10 and that's just the truth !!!! Slots aren't the same anymore, they just manipulate them now to their advantage !!!

How are these allowed to operate , because we have pathetic weak regulators like the UKGC who issure pathetic low fines and never revoke licenses because the make the UK to much money. It's a disgrace and fraud how we can allow companies like Entain (ladbrokes, Coral etc) to keep breaking the law and still operate. Guess thats why gambling and politics is full of corrupt people.

I call for the gaming commission to stop fining this scam of a site and try shutting IT DOWN...

Wow wow wow ladbrokes how it's possible in £1000 to not win 50/60 pounds...... it's the worse online casino ever ...... I have 24 spins bet 1 pound even not 5 pound get on bonus game . Unbelievable!!!!!!!!!!!

I experienced severe, repeated software malfunctions on Ladbrokes slots. Multiple times, my 3-scatter bonus triggers visually landed on the reels, but the webpage instantly glitched, forced a reset, and wiped out the feature entirely. Ladbrokes completely refused a refund, blaming my local connection despite proof, and immediately terminated my account once I escalated the case.Furthermore, while waiting weeks for a deadlock letter, they left my deposit limits fully active to absorb another £500 in losses while I was in obvious financial distress, only enforcing a ban after taking the cash. They even illegally withheld my internal notes from my Subject Access Request.I have officially escalated this to the UK regulators. My case is live with the Independent Betting Adjudication Service (IBAS Case), and formal breach reports have been filed with the Information Commissioner's Office (ICO) and the UK Gambling Commission.If anyone else has experienced these same slot glitches or unfair account blocks, do not waste time arguing with their support. Bypassing them and reporting them directly to IBAS, the ICO, and the UKGC is the only way to hold them accountable. Avoid this platform.

They let you win for so long and take it back off of you and then impose a spend restriction when they have taken all your winnings, only one person wins and it’s them, avoid. I wish I would have looked at Trustpilot first !

Wow just wow ladbrokes are the worse site ever I’ve never won a thing apart from 20p 50p proper bad site they don’t give you nothing back at all!! I got a bonus with 5 wishing wells 20 free spins your meant to win on a bonus not 1 win ridiculous they are just blatantly robbing people!!

Be aware of this ..... I spend around £450 and bonus game no coming . I never see like this in other casinos!!!!! If you want to play don't expect any money back !!!

Just another ENTAIN scam site 100% rigged boring gameplay designed with software to steal everything you deposit AVOID THE LADCROOKS and look for a legitimate casino

I just received my winnings on the instant rewards..I spent £50 won 2 weeks but then I chose the box I wanted and once again just like coral with there game I feel cheated only a £1 bonus casino.I be opting out I think !

Id give it 0 stars if it was an option .. absolute fix when doing football acumilators ..had 4 games winning and 1 sitting on a draw but the whole time I never had a cash out available. Won't use them again

What a waste of £150. I know there's no guarantee of winning, but this was by far the worst experience I've had. It felt like I didn't stand a chance and my balance just disappeared. Lesson learned – I won't be using Ladbrokes again. Save your money and think twice before depositing. Rng i think not

Welcome offer 50 free spins for 10 days just sign up and deposit £10… did that and never received the welcome offer and was told you can only receive it if Ladbrokes want to make you eligible…. Misleading and false advertising… terrible

They have no problems taking your money and misleading you with there promotions but when you want to use a reward you earnt or withdraw a large amount then suddenly restrictions come into your account and they act like they are doing it for your benefit. Disgusting practices. I will be reporting and complaining to ASA & IBAS

Most corrupt site I’ve ever played on and I’ve played a good few, firstly when you sign up you’ll get a few little wins then nothing at all greedy casino just takes every penny with their rigged reels, stating they have no control over it is just BS, I’ve played the goonies cash inferno around £80 and not once did a bonus land just teasing with 2 I played the same game on rainbow riches and got about 4 bonus rounds off £10 and won £50 off 20p spins, and as for the amount of win symbols that land with nothing is shocking! Got no chance of winning on this corrupt site, I’ve never been up on this site apart from when I first joined and that was only £60 it just takes with nothing back just shows how poor the slots games are RTP is a lie too, the promotions are just as shocking to win ladbucks or a measly 5 spins if your lucky it’s disgusting how they can be allowed to operate, I’m done with this poor casino site and won’t deposit another penny into there greedy pockets, £80 on 20p spins with not 1 bonus I mean come on it’s not gambling it’s just plain theft, I can take a loss any day but to see how the games operate isn’t fairplay at all, my advice play Betway much better site with better wins ladbrokes needs to hang their head in shame!! Honestly don’t play here if you want to win a little bit it won’t ever happen. Disgusting site!

It is disgusting website I am going to no longer use from September 2024 all I have been doing is depositing and not winning anything to take out I know gambling sites are gambling sites but I’ve played on other websites and yes they take but they give back this website Ladbrokes and coral take take take and do not give you back they should be ashamed of themselves they rob people whoever is thinking to play on here my big advice is DO NOT as you will be grands down and you will never see any back the bonuses are paying like you are playing on 10p never good bonuses you are even lucky to get a bonus and the weirdest thing is if you could by bonuses in the uk I could have brought over one thousand bonuses with the stake I’m betting on as it doesn’t charge much yet getting a bonus it takes forever in a day days maybe weeks to get one bonus and when it finally drops in it pays you peanuts like ur playing on 10p they should be ashamed of themselves the gambling commission should close down Ladbrokes and coral as they eat money and not pay no percentage out