Ladbrokes— player complaints: 207 in English

207 Complaints

41▼ Last 30 days · was 44

0 Unresolved

4.7542324616898d Last complaint

21.0 Risk index

54% Resolved · of 13 with a known status

38% Withheld payouts among those

£36,011 Disputed sum

Ladbrokes: 207 complaints filed in English across 3 platforms, disputed sums £36,011. Most of them are about game fairness (53%). Risk index 21.0. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

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What players complain about

Game fairness 53% 109

Other 23% 48

Bonus terms 10% 21

Account blocks 5% 11

Withheld payouts 5% 11

Verification 3% 7

Status unknown 194 Resolved 7 Rejected 3 Closed, no outcome 3

Sources

Trustpilot 193 CasinoReviews 13 Casinomeister 1

Complaints by month

Questions and answers

How many complaints are there about Ladbrokes?

The English-language record holds 207 complaints from 3 platforms; 194 carry no status from the platform. The latest one is dated 2026-10-06.

Does Ladbrokes resolve complaints?

Of 13 complaints where the platform recorded a status, 54% were resolved, 0% remain open and 23% were rejected as groundless, 23% were closed without an outcome. Withheld payouts account for 38% of them.

What do players complain about?

Mostly game fairness — 53% of cases, then other (23%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 207 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 21.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 207

12.09.2026 Trustpilot Game fairness

This site is actually sickening woth…

This site is actually sickening woth tbw amount of money they take of you without a win or scatter in site, it’s not possible to spend ao much money and not get one scatter on screen how these criminals are allowed to operate is beyond me!!!! Ive reported them they need looking into asap!!!

10.09.2026 Trustpilot Game fairness

The site is rigged them new games just…

The site is rigged them new games just takes your money 2p wins on 60p a spin everytime which is a joke not one bonus they like there other company coral keep away from them two and go elsewhere they need investergation done

10.09.2026 Trustpilot Game fairness

Bye bye ladbrokes you've actually bored…

Bye bye ladbrokes you've actually bored the life out of me 🥱 with your dead rigged spins £45 on 10p spins not one bonus 🤣🤣🤣seeeeee ya .. anyone thinking of playing on hear if you can't sleep this site will help 👍🏻

09.09.2026 Trustpilot Game fairness

Do NOT use Ladbrokes!

Do NOT use Ladbrokes!! Went through £300 in 40mins and not one single bonus, played 50p, £1, £2 spins and 90% of wins we're well below the spin amount! Absolute con artists, don't use unless you just want to throw your money away to these cowboys.

09.09.2026 Trustpilot Account blocks

Stay away

Hi, after winning £2889, you’ve closed and forfeited my winnings and said it was a business decision which makes no sense! Worse site ever robbing people

08.09.2026 Trustpilot Other

LADBROKES AND BRITISH GAMBLING…

LADBROKES AND BRITISH GAMBLING COMMISION IS OUT OF ORDER THEY MUST BE CLOSED DOWN THEY MUSTBE IN THE COURT FOR SCUM AND CALLS THE DEAHTS OF BRITISH PEOPLE THERE ARE LOTS OF SUICIDES THEY ARE NOT TELLING TO THE PUBLIC AND BRITISH COMMISION JUST SAYING WARNING THE PUBLIC CONTROL THE LIMITS INSTEAD OF INVESTIGATION THEM FOR SCUM TIS IS NOT RIGHT PEOPLE MUST GO TO THE CIVIL COURTS AND OPEN CASES FOR THEIR LOST THERE IS BIG SCUM AND I WILL

08.09.2026 Trustpilot Other

Worst site ever pick and chose on…

Worst site ever pick and chose on customers stop ur promotions after year as a customer as an ex independent booker myself this is the worst bookmaker in britian I would recommend never using this company biggest fraud company in britian highly avoid

07.09.2026 Trustpilot Game fairness

Nothing short of despicable company

Nothing short of despicable company , it's all done randomly they always say yet I played a fish game with 10 spins on the trot with cash everywhere but no collect icon the 11th spin no cash whatsoever and would you believe a collect icon comes up ,AVOID LADBROKES LIKE THE PLAGUE they are one DISCUSTING NO CARE FOR PUNTERS STAIN ON BETTING SITES

04.09.2026 Trustpilot Game fairness

iam playing years here np winning…

iam playing years here np winning nothing THIS SYSYSTEM MUST BE BROKEN NOTHING IS FAIR NOW ITHINK THEY ARE DIGGING THEIR OWN GRAVE HOPEFULLY SOME CHINESE OR RUSSIANS SITES COMES GLOBAL AND RESCUES US THIS SH...Y SYSTEM by the way BRITISH GOVERNMENT DOING NOTHING . THEY MUST RESIGN they are PARTNER OF THIS SCUM aswell

04.09.2026 Trustpilot Game fairness

Slots are too predictable always…

Slots are too predictable always falling in their favour. Can't cash out bet builders like you can on any other site. Their free spin the wheel always lands on the same thing, how is that possible unless they're making it land on that. If they can fix their free games they most certainly can fix their normal games. All In all it's a terrible site like every other review tells you and do they care? No they don't. I'm off to William hill. Another site with the same similarities but you actually win there from time to time.

03.09.2026 Trustpilot Game fairness

Ladbrokes FOBT machines in the shops are an out and out SCAM !!! Literally no chance of winning whatsoever they just hammer you now for every last penny !!!

The FOBT machines in Ladbrokes are BEYOND atrocious !!! If you touch these vile things, honestly, they will obliterate you for every last penny, and just give you shit £10/20/30 wins along to way to mug you off into keep depositing !!! The days of winning decent profit on theses are LONG GONE !!! Expect to lose £500/600+ if you insert a coin into their machines, they are a scam if there was a detention of one 100% !!! Don't touch them, there are no wins anymore it'll just destroy you time and time again !!!! Hit them where it hurts in their pockets, don't go in, make them suffer the way they are making punters suffer !!! A million percent rigged to the eyeballs !!! AVOID LIKE THE PLAGUE 👋👋

03.09.2026 Trustpilot Game fairness

What a load of Chit!

What a load of Chit!Basically just cheating but legal.Won't bore anyone but:We get so many emails telling us to use Safer Gambling Tools.I did.Upon return, no promotions available (gubbed) & slots just draining balance without any sign of a single win.I'm talking 20p play and taking £50 without a solitary return of 1p.I hope Ladbrokes cease trading and their owners or developers end up in prison.That's all

03.09.2026 Trustpilot Other

Negative vibes thinly under the surface…

Negative vibes thinly under the surface these losers haunts.apropos nothing an outbreak of nastiness in a shop counter qué.staff member joining in the aprobium all incredibly petty.losers just itching to scapegoat non gambling addicts.staff member made snide and personal put downs of a customer as they 'werent spending IE losing enough'then grumbled because someone pulled up one of the many free stools to sit and wait whilst he ploughed through a sheaf of slips size of a housebrick from some overseas customer.taking around half an hour wait.its the same as the post office the coop and BM.nasty type customers nasty type staff.mr and Mrs definitely disgusting as Jilly cooper dubbed them in her 1979 book "Class'.

03.09.2026 Trustpilot Game fairness

Biggest Scam app or site for gambling…

Biggest Scam app or site for gambling in uk doesn’t matter how much you lose they have like wining cap example you can deposit like 1000 play all day an never be able to win more dn 150-300 avoid this at Al cost

02.09.2026 Trustpilot Other

One star is too high for this company

One star is too high for this company. Backed a horse to finish second this afternoon and because it came first Ladbrokes refused to pay out .I thought the bet was for second or better so I was delighted when it won the race.Gambling has been the source of my despiration for 43 years and this is how Ladbrokes treat me.

02.09.2026 Trustpilot Other

I have very poor experience on the…

I have very poor experience on the customer service, They pretend to be helpful but cannot solve any single problem even the smallest one. There are some regular offers but values are not competitive.

31.08.2026 Trustpilot Game fairness

Only our Danny Gilligan and Danny…

Only our Danny Gilligan and Danny Mullins is predictable all the rest change to 11/1 before they start

31.08.2026 Trustpilot Game fairness

Avoid these like the plague

Avoid these like the plague, they'll just scam you for all your money. Majority of spin wins are lower than the price of a spin, absolute con.

29.08.2026 Trustpilot Other

Such a bad betting site

Such a bad betting site. Always settles bets wrong, makes you wait for your winnings, then make up rules in order for you not to get your winnings pathetic company!

29.08.2026 Trustpilot Other

Rubbish site

Rubbish site. Can't back result both to score can't do multiple bets by doing individually. Absolute garbage .DO NOT USE.

41–60 of 207

How the risk index is calculated and how complaints are labelled — the method behind this section.