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Kingdom Casino— player complaints: 18 in English

18 Complaints
0▼ Last 30 days · was 1
0 Unresolved
45.231573167442d Last complaint
0.0 Risk index

Kingdom Casino: 18 complaints filed in English across 2 platforms. Most of them are about withheld payouts (50%). Risk index 0.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-27.

What players complain about

Withheld payouts 50% 9
Account blocks 11% 2
Bonus terms 11% 2
Verification 11% 2
Other 11% 2
Game fairness 6% 1
Status unknown 17 Closed, no outcome 1

Sources

Trustpilot 17 LCB.org 1

Complaints by month

12
01
02
03
05
06
07
08

Questions and answers

How many complaints are there about Kingdom Casino?

The English-language record holds 18 complaints from 2 platforms; 17 carry no status from the platform. The latest one is dated 2026-08-27.

What do players complain about?

Mostly withheld payouts — 50% of cases, then account blocks (11%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 18 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 0.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 18

27.08.2026 Trustpilot Other
Please report this company to the gambling authorities. They are fraudsters
Please report this company to the gambling authorities. They are fraudsters
10.07.2026 Trustpilot Bonus terms
Scammer won 2k taken weeks to get this even looked at that to be told you can only take 1k a day then we to withdrawl 1k
Scammer won 2k taken weeks to get this even looked at that to be told you can only take 1k a day then we to withdrawl 1k to be told I had won it on a bonus that wasn’t vaild!!! How can you use a bonus if it isn’t vaild!! They took the 1k and said we will give you £100 free credit as a good will! Clo
08.07.2026 Trustpilot Withheld payouts
It is not a scam site as eventually I was able to withdraw my winnings, but omg, what a lengthy and annoying process it
It is not a scam site as eventually I was able to withdraw my winnings, but omg, what a lengthy and annoying process it was! If you expect timely payouts 23Cas.comis right up your alley. I liked the live game library on KingdomCasino and appreciate it the respectful treatment from the support team b
01.07.2026 Trustpilot Withheld payouts
This casino is absolutely unfair. I won money, but the withdrawal limit is only 2,000 per week—in increments of 1,000 at
This casino is absolutely unfair. I won money, but the withdrawal limit is only 2,000 per week—in increments of 1,000 at a time. Since we have a gambling addiction, we inevitably end up losing it all. I do not recommend it; choose a different casino.
11.06.2026 Trustpilot Withheld payouts
Ive worked there and let me tell you that this casino and all others (they have around 20) that all have the same UI ar
Ive worked there and let me tell you that this casino and all others (they have around 20) that all have the same UI are a complete scam, they are purposefuly denying people's withdrawals and nothing is regulated, they specifically target countries in which have something like GAMSTOP so addicts ca
08.06.2026 Trustpilot Withheld payouts
Wouldnt even give 1* just know when you can get some amazing wins think i won over 3 grand but you wont be able to withd
Wouldnt even give 1* just know when you can get some amazing wins think i won over 3 grand but you wont be able to withdraw its stuck in review now for the last 5 months 🤣 total scammers please please dont use this site
30.05.2026 Trustpilot Game fairness
Have played on this casino for over 5 years in the last year it seams the rtp has dropped significantly in the last week
Have played on this casino for over 5 years in the last year it seams the rtp has dropped significantly in the last week have made deposits of around 500 nzd with no wins ask for free spins to not even receive a thing even there rewards system rewards riches give u only better luck next time or thun
18.05.2026 Trustpilot Withheld payouts
Shamful I deposited £100 won £500 they took fi e days to tel me I'm not getting my winning total scam guy don't play
Shamful I deposited £100 won £500 they took fi e days to tel me I'm not getting my winning total scam guy don't play
11.03.2026 Trustpilot Withheld payouts
DON T PLAY IT S A SCAM !!! Don’t play on this platform you don t gonna get your money never it s full of scammers they t
DON T PLAY IT S A SCAM !!! Don’t play on this platform you don t gonna get your money never it s full of scammers they took ur money and your time you can t never windraw any money on this site don t play trust me I been making raport on police station about this site
13.02.2026 Trustpilot Withheld payouts
This is a Scam. You will never be able to withdraw you money if you win anything. And when you question your account wil
This is a Scam. You will never be able to withdraw you money if you win anything. And when you question your account will be terminated. A plus is that they at least give you back your money but you will never get your winnings out.You should know that online casino is created by an alghoritm that
27.01.2026 Trustpilot Bonus terms
This casino is a scam takes 2 weeks to verify your account the Denys your withdrawal says you played 2 different games w
This casino is a scam takes 2 weeks to verify your account the Denys your withdrawal says you played 2 different games while wagging your bonus please stay away from this site also they pass your number on to other sites
17.01.2026 Trustpilot Other
This so called casino is a complete scam! AVOID AT ALL COST
This so called casino is a complete scam! AVOID AT ALL COST
06.01.2026 Trustpilot Verification
No contact and have not replied to emails. Can’t withdraw winnings as ID needs verification but I have sent the document
No contact and have not replied to emails. Can’t withdraw winnings as ID needs verification but I have sent the documents over 8 times with no reply what so ever. They also say there’s a live chat but there is none.
31.12.2025 Trustpilot
I won 2,000 euros and requested a withdrawal. It was declined, and I received this message:I hope this message finds you
I won 2,000 euros and requested a withdrawal. It was declined, and I received this message:I hope this message finds you well. Following a thorough review of your account, we regret to inform you that we are no longer able to offer our services to you due to a breach of our Terms and Conditions. We
30.12.2025 Trustpilot Withheld payouts
Wish I’d have read these prior! Quick and taking your money but when it comes to paying out, always an excuse! I’ve prov
Wish I’d have read these prior! Quick and taking your money but when it comes to paying out, always an excuse! I’ve provided all documentation as I was under the impression of won £500, seemingly it’s a scam casino! Avoid at all costs!
23.12.2025 Trustpilot Withheld payouts
Avoid at all costsIf I had read these reviews would never have deposited on this account Neem waiting since the 18th of
Avoid at all costsIf I had read these reviews would never have deposited on this account Neem waiting since the 18th of December for my withdrawal (account all verified weeks before) Getting the excuse that there is delays due to the volume of withdrawal's I have now been told there is a 9 to 12 mon
23.12.2025 Trustpilot Verification
AVOID THEM AT ALL COSTS. They have had me waiting 2 weeks to verify documents for KYC, to then send a bogus email statin
AVOID THEM AT ALL COSTS. They have had me waiting 2 weeks to verify documents for KYC, to then send a bogus email stating I “violated terms” and they will be rejecting my withdrawal. This is a sham gambling site that needs to be investigated. Absolute filthy crooks.
30.09.2025 LCB.org Closed, no outcome
CLOSED: Kingdom Casino
I have a really bad experience with Kingdom casino. I won about 750 from my deposit of 50. Then after providing my documents, they said that my account is verified and my withdrawal will be processed, but in the end my account was closed. Do you have any of the casino rep here to help me out? Thank you. Here is the email I received: I hope this message finds you well. Following a thorough review of your account, we regret to inform you that we are no longer able to offer our services to you due to a breach of our Terms and Conditions. We understand that this may be disappointing, and we sincerely apologize for any inconvenience caused. Please note that acceptance of our Terms and Conditions is a mandatory part of the registration process, and all users are expected to be familiar with them. As part of this process, we have issued a full refund of your deposits totaling €30. These funds have been returned to the original payment method, and you can expect them to appear within 14 working days. Additionally, your account has been permanently closed. Any associated contact information and payment methods have been blacklisted to prevent future activity and ensure compliance with our policies. Thank you for your understanding. We wish you all the best moving forward. Kind regards, Kim

How the risk index is calculated and how complaints are labelled — the method behind this section.

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