King Billy — player complaint #63396, 2020-08-04: account blocks
King Billy: a player complaint filed on 2020-08-04, about account blocks, status — resolved. Published on CasinoReviews. One of 38 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
saturday 1 august made an account by this casino. I did deposit 2 times 10 and 50 euro. after the second deposit of 50 euro i was kicked out because "i had an selfexclusion".
If had a self exclusion how was able to make an account play slots en deposit 2 times.
i had contact with the live chat and they told me to send the documents so they will refund my 50 euro.
I send the docs but one the employee who was sarcastic didnt accept my scanned passport because i had to be a photo and not a scan.
its their fold and ther problem i send the docs they need but they still dont paying me out.
After this i will quit any online casino because i dont trust it anymore.
