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Kaboo — player complaint #65379, 2019-01-17: withheld payouts

Kaboo: a player complaint filed on 2019-01-17, about withheld payouts, 8,000 GBP in dispute, status — resolved. Published on CasinoReviews. One of 12 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-01-17 CasinoReviews Withheld payouts Resolved

Kaboo - Withdrawal not being processed

I have been trying to withdraw some funds from Kaboo for a number of weeks without much success. Initially my withdrawals were being returned to my balance with no explanation. When I did receive a communication it was to say "due to a technical error with Neteller your withdrawal failed. Please request a new one". But when I logged in the balance was zero with no pending withdrawals either. I have communicated with them daily but received only short replies such as "your withdrawal is in a queue". Or "Our team is checking into this". The funds have now reappeared in as a pending withdrawal. I am not getting anyway with them.

Complaint data

Case number
#65379
Filed
2019-01-17
Status
Resolved
Category
Withheld payouts
Disputed sum
8,000 GBP
Place among complaints about Kaboo
8 of 12 by date, newest first
Source
CasinoReviews — original ↗
Text
112 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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