Jackpot Joy - Refund
Hi I’ll try my best to keep it short but as you can see the amount of money that’s left my account you would understand why,
On February this year I noticed that my bank account had transaction payment for Jackpotjoy that I didn’t authorised I contacted Jackpotjoy admittedly and also my bank the action fraud department done everything I possibly could to get things resolved I totally understand that cases can take some time and I appreciate the time they put into getting information it’s been over a month now and I’m still no better off the money I had ready for a house for my family has gone and has stopped me being able to achieve my present goals my bank conformed that they can’t pay me back the money and it’s Jackpotjoy I need to raise the disbursement with iv still ain’t shut the door regarding the bank being liable and have still got things to proceed with financial ombudsman iv got nothing to hide and I’m willing to work with any one to reclaim my money and I won’t rest till I get it , the bank said that my details have been used on a different account made up not by me but with all my details used I believe that Jackpotjoy should of possible picked up on these actions as my bank HSBC have said it’s Jackpotjoy is the company I need proceed with to being able to get my money back information of the bank was that one of my emails had been used and my ip number was used my name was used and my bank details were used apparently from the bank there for Jackpotjoy should of spotted this and informed was being used when iv already got account with Jackpotjoy ii have raised the issue with Jackpotjoy but it seems like they keep pushing it back to the bank can you please help or guide me in the right direction into receiving a refund as at the moment the stress levels are so high as I explained the money was for my family home. I’m a honest person and I’ll do anything to protect my family so I’m willing to do whatever it takes to help if it’s any information you need questions you might need just let me know if I can help thanks [EDIT] ,
