Jackpot Capital— player complaints: 16 in English

First of all my name is Rebecca Quirin, i do not know why it says Kenneth Herring,Now my review is on jackpot capital,They do not honor their promos, caution , think twice before you depisit. They do not honor on their 25%cash back bonus...so whose to say they will honor a withdrawl?I can not trust

I have to admit, I really enjoyed this app—it was a refreshing change from the usual games. The verification process was quick and smooth, which was a great first impression.Like many people, I skimmed through parts of the site instead of reading everything in detail, especially the withdrawal timel

Technically my experience was at Slotastic. However, since they are sister sites, I am duplicating my review here and have recently done so at Grande Vegas. I am delayed making this post because I was unaware of this sister site. If Slotastic actually decides to pay, I will upgrade all reviews to 4/

They only allow $500 Withdrawal a week this place is a scam

Place is a total scam!! i won 100 usd and they refused to pay me!!! dont waste your money with these scammers!!! its obvious i should have read the reviews before putting my money in this rip off casino!!! DO NOT PLAY THIS CASINO!!!! SCAM ALERT!!!!!

Not paying money I played no deposit bonus I'm upload all needed documents After that the account was closed and they are saying that the account is not passed internal Check

0 wasn't available. I've submitted my documents to verify my identity and address I submit the same documents for all casinos (changing months on bank for 3 months requirement). I've done this everyday for the last 10 day. Sometimes 2-3 times a day then talking to their customer service chat reps

It is scam website didn't give any thing to customer I have an account and want to verify from 3rd august but can't verify and finally close my account without any reasonEven I provide my all document against proof of address but they rejected and close my account

I sent everything invoice phone electricity bill less than 3 months but it doesn't want I saw on tripodvisor full of negative comments like me the same problem I will file a complaint make a video on my YouTube channel and put a max of comments to raise awareness you are thieves Scam scam scam !!!

I created an account at jackpot Capital casino October 17th 2024. My my account was created successfully and so I made a deposit through Bitcoin. As soon as my deposit went through and showed up on the account my account stopped working. I thought well I will just restart it so I did. When I logged

The jackpot capital casino is a fake casino don't waste your time and money in this casino.This casino scammed me. Where I completed my winnings requirements they told me to verify my account after submitting documents for verification. They close my account. Now I can't access my account and also c

Hello, Jackpot Capital confiscate winnings of $7100 saying i did not pass there "security checks". i verified my account few times and making there thousands of deposit's more then $20000 in total,this very bad how this casino treat his VIP players,i even have screen shot that they publish my winnings on there website, please the pogg help me get my money back!!

hello I'm having trouble verifying my account in jackpot capital casino to process my withdrawal, it's been 7 days since I sent my documents and I still haven't received an answer, can anyone here help me please? username: carito33 thank you

Hi All ... I want to ask about the online casino site "Jackpot Capital." I tried to play here because there is a list offered by LCB https://lcb.org/casinos/jackpot-capital-casino Then I tried to play here and tried to deposit Jackpot Capital using skrill. Where is the minimum deposit of $ 5. I want to verify my account because to make a withdrawal, and I have to verify my account. It's been 7 days since I sent the documents for verification, but I haven't heard from them. Then I looked for information about Jackpot Capital on forum LCB, and I found this thread  https://lcb.org/onlinecasinobonusforum/player-complaints/jackpot-capital-very-slow-withdrawal There I read very long account verification. What I ask: 1. Anyone here playing at Jackpot Capital?2. How long is their verification process? It has been 7 days since I sent the verification document, but there has been no news from them.3. Will they pay your winnings? Best Regards

After playing a few years and losing lots of money in Jackpot Capital, I have finally managed to win and submitted a withdrawal of USD 180. Interestingly enough, they decided to verify my account only now (as long as I kept losing they could not care less) and smeared the verification process to more than a month, although I have sent them the (too) many documents they wanted very promptly. During this month+ time, they cancelled my withdrawal a few times since they wanted extra documents – which I promptly sent them and re-requested the withdrawal again, assuming that THIS TIME finally it will go through. During the last time of this pending withdrawal they sent me a standard free spins promo, which yields a few dollars on average, which later a player has almost no chances of withdrawing due to a large required wagering and capped withdrawal of 100-200. I played their free spins promo, won a few dollars and quickly lost it – nothing interesting so far, in my view. To my huge surprise, they used this natural behavior of mine to [EDIT] my pending withdrawal of 180, citing this: https://www.jackpotcapital.eu/terms-and-conditions 23. Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the players winnings. In my (absolutely sure of this) view, they: 1. Are the main fault that my withdrawal was pending for such a long time and caused this situation from the first place. Had not they stalled the verification + withdrawal and smeared it for more than a month, it would not occur at the first place. 2. The only one abusing here is obviously the casino – THEY sent me THEMSELVES the small free spins offer, which I anyhow lost quickly, so if players with pending withdrawals are not eligible to receive promos – they should not send it to them. The abuse of this policy is clearly on their side only, trying to use this rogue trick in a weird rule (I am playing in casinos for years and never encountered such a thing) for their favor, defining and abusing their own rules and promos as they want. Surely no sane person can call playing a few free spins from their email an abuse – [EDIT]. 3. I am pretty sure it is neither the first nor the last time they are using this rogue trick [EDIT] – it is probably a systematic, rogue abuse by them. To stall the withdrawal for an exaggeratedly long time on purpose, to demand huge amount of documents (much more than usual!), in the meantime send the player many emails with free spins/bonus offers to entice him/her to take it, and then use this rogue trap as an excuse [EDIT], while abusively interpreting their own terms and its definitions – it is a great system for them [EDIT], but a completely rogue one. Emailing you the full correspondence with them, thanks in advance!

I successfully wagered the sign up bonus and won 180$. Then, I submitted the required documents. They asked for more and more which was simply irritating. I submitted every document. Then, with the help of LCB, they verified my account with the same document. This process took about six weeks where I completely lost the money which I won. Then, I won 27$ from the LCB tournament and went on to cash out 26$ for a trial. My account is completely verified. They are taking a lot of time took a day to change the status from 'requested' to 'under review' and taking another day to change it and when I asked the representative, they said, 'if everthing works out, you will get the payment upto Friday'. First saying 48 hours for withdrawal. They are simply just irritating. To deposit they just take few seconds, for withdrawal, why so much time?. Very disguisting. I inititated the withdrawal 2 days ago.