Izzi Casino: 5 complaints filed in English across 1 platform, 1 still open, disputed sums €1,680 · 480 CAD. Most of them are about account blocks (60%). Risk index 15.4. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
The English-language record holds 5 complaints from 1 platform, 1 of them without a resolution. The latest one is dated 2026-09-08.
What do players complain about?
Mostly account blocks — 60% of cases, then withheld payouts (40%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 15.4 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
08.09.2026Casino GuruWithheld payoutsRejected
Player’s account has been closed after a payout denial.
Player’s account has been closed after a payout denial. [Withdrawal] — rejected
08.09.2026Casino GuruAccount blocksUnder review
Player’s account is closed and funds are inaccessible.
Player’s account is closed and funds are inaccessible. [Account] — waiting
08.09.2026Casino GuruAccount blocksRejected
Player’s account is closed, leading to confiscated winnings.
Player’s account is closed, leading to confiscated winnings. [Account] — rejected
06.08.2026Casino GuruAccount blocksResolved
IZZI Casino - Player’s account is closed and funds are inaccessible.
The player from Finland reported that their account at Izzi Casino was blocked after a successful withdrawal of €1,200. Despite submitting additional verification documents, including the requested selfies, the player had faced a delay of more than 16 days without updates regarding the verification status or access to the remaining winnings of approximately €2,880. We contacted the casino, which initially stated that the case was under review and later confirmed that the player had withdrawn all funds from the account. The complaint was subsequently marked as resolved by the player, and the case was closed as settled.
18.07.2026Casino GuruWithheld payoutsResolved
IZZI Casino - Player believes that their withdrawal has been delayed.
The player from Alberta had requested a withdrawal less than two weeks before submitting this complaint. Their money had not been received yet. The player was advised that withdrawal processing could take up to 14 days due to factors such as KYC verification or high withdrawal volumes. After the recommended waiting period, the player confirmed that the issue had been resolved. The complaint was closed following the player's confirmation of receipt.
