Hotline Casino— player complaints: 13 in English

Cancelled a bonus saying I bet more than was allowed which is an absolute lie. My bets were well below the limit. Customer service is disgustingly bad. Stay away.

Hello. I registered with this casino from LBC some time ago and have deposited and withdrawn small amounts several times. However, they've been giving me trouble with the last two withdrawal attempts. The first two times I could understand it, as I should have read the bonus terms and conditions more carefully. Although I've never seen such a rule in any other casino. Now, two days ago, I deposited again and won a bit more. They rejected my withdrawal and said I need to KYC verification. I tried uploading my documents to the verification section about five times, but I kept getting an error message. Then I contacted support via email, explaining the situation with screenshots of the error message and attaching my documents. But I haven't received a reply. Then I requested another withdrawal. It was rejected again. Now I've tried requesting a withdrawal again, but the cashier section says I don't have any available funds for a withdrawal. But my balance is still there in the casino section. Please help, as it seems to me they simply don't want to pay out. Thank you in advance ❤️ Disputed amount: 250€ Casino: Hotline Casino Case #: 4118

Crypto deposit: a few seconds. Crypto withdrawal: when they want. Avoid them.

They arent even trying solve the problem.2nd time there was no answerThey dont answer E-mailsI even cant get to livechat page anymore

Iplayed 12 houres without sleeping and resting continuously and earned 280usdt then requested for withdrawal. But declined pooor hotline of my withdrawal he talled i violated terms and conditions iam very confidenly saying i never violated any rules. But i know thats very fraudulent scammer deffenet

SCAM CASINOI won €700 after wagering on a bonus.I made a withdrawal request.I received an email saying my winnings had been confiscated as I deposited with a bonus 4 times in a row.I could not find this rediclous rule in their t&c's.

Delayed payment. No response via email or chat for resolution. Short, unhelpful answer from the one agent who've I've been able to get a hold of. Sneaky tactics to withhold payment.

Dont't deposit, this casino is a pure scam. Beware.... They will take your money and block you!

This casino is completely untrustworthy and behaves like a scam. They advertise a promotion saying if you deposit $100, you will receive 1,000 spins worth $1 each. But after depositing, they credited only $99 and did not provide a single spin. The moment I tried to contact support, they removed the

They are scammers. The emailed me yo deposit 10$ and get 100 free spins wager free. I deposited 10$ and my account was credited with 9.99$. When i tried to reach them the custome support said me to logou and login again. When i tried to login. The account was blocked. I tried to reach them via email

Scam. They will let you win right away so you fall into there web of scams.Do not play…

After i added deposit i won 1500€ i reqeuested for withdrawal,All written succes,but they were lying about transfering from 29.11 still waiting where my money go? Dont use this casino big fail scam

Yes this is a scam casino as I deposited the money it was successful transferred to them but they keep saying we have not received the funds now it has been one week but still no update about where my money go.