Hopa Casino— player complaints: 14 in English

14 Complaints

0 Last 30 days

0 Unresolved

299.02197729313d Last complaint

— Risk index · no statuses

Hopa Casino: 14 complaints filed in English across 1 platform. Most of them are about withheld payouts (36%). Texts below are the players' own words, as published on the source site; last complaint 2025-12-16.

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What players complain about

Withheld payouts 36% 5

Game fairness 29% 4

Account blocks 21% 3

Verification 7% 1

Other 7% 1

Status unknown 14

Questions and answers

How many complaints are there about Hopa Casino?

The English-language record holds 14 complaints from 1 platform; 14 carry no status from the platform. The latest one is dated 2025-12-16.

What do players complain about?

Mostly withheld payouts — 36% of cases, then game fairness (29%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 14 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 14

16.12.2025 Trustpilot Account blocks

Hopa Bet – absolute joke of a siteThis bookmaker is a complete joke. After placing just 5 small bets, my account was ins

Hopa Bet – absolute joke of a siteThis bookmaker is a complete joke. After placing just 5 small bets, my account was instantly limited to £0.50 stakes. No warning, no explanation – nothing.If you have a lot of free time to register, verify your account, send documents, and then get your account basi

20.01.2025 Trustpilot Verification

What an absolute farce of a site, don’t ever play here! Won a decent amount of money and then had to pass all verificati

What an absolute farce of a site, don’t ever play here! Won a decent amount of money and then had to pass all verification checks which dragged on about a week, completed all that then got an email saying they had confiscated £7850, not given me any reason or anything! Have contacted ibas and will l

27.11.2024 Trustpilot Account blocks

SCAM SCAM SCAM SCAM !!!!!!!!!!!!! MY WITHDRAW WAS PENDING FROM 3 NOVEMBER TO YESTERDAY. I TOLD THEM 10 TIMES WHY MY WIHT

SCAM SCAM SCAM SCAM !!!!!!!!!!!!! MY WITHDRAW WAS PENDING FROM 3 NOVEMBER TO YESTERDAY. I TOLD THEM 10 TIMES WHY MY WIHTDRAW IS PENDING THAT LONG TIME. AGENT SAY "JUST DELAY" XDDD TODAY MY ACCOUNT IS SUSPEND AND THEY STOLE ALL MY MONEY !!!! I HAVE INFO ON MY MAIL ABOUT SUSPENED WITH NO REASON !!!!!!

15.11.2024 Trustpilot Withheld payouts

Joined site deposited over a £1000 I’ve withdrawn £500 and it had just been pending in my account for over a week now I’

Joined site deposited over a £1000 I’ve withdrawn £500 and it had just been pending in my account for over a week now I’ve tried at least 30 times to contact customer support left loads of messages and not had 1 reply worst site I’ve ever dealt with stay away from here

29.09.2024 Trustpilot Game fairness

Everytime the ball landed on my highest paid numbers usually 29 20 19 ..before the ball landed my bet was not accepted

Everytime the ball landed on my highest paid numbers usually 29 20 19 ..before the ball landed my bet was not accepted ad te the ball lands on my highet paid numbers .. butmy bets are always accepted when I basically hit nothing .. robbed.. do not play with these

17.07.2024 Trustpilot Account blocks

Just deposited money they wouldn’t let me play the money and now closed my account so I can’t withdraw it…. What a scumm

Just deposited money they wouldn’t let me play the money and now closed my account so I can’t withdraw it…. What a scummy website these need to be public and shut down!!!!

26.04.2024 Trustpilot Game fairness

Over the last 2 months Iv deposited over £1600 on here I only play 50p sins and stuff and my deposits are like £100 or £

Over the last 2 months Iv deposited over £1600 on here I only play 50p sins and stuff and my deposits are like £100 or £50 at a time and not one have I received a feature we’re it pays anything if you deposit £50 and spin on 40p it will wait until you have a couple of quid left and put you on but pa

06.04.2024 Trustpilot Withheld payouts

I am still waiting for my payment of £1689 from October 2022. I keep getting emails from them but no confirmation regard

I am still waiting for my payment of £1689 from October 2022. I keep getting emails from them but no confirmation regarding payment. I am about to take legal action against them. SCAM.

23.03.2024 Trustpilot Other

Scammers. As usual first they put big fat worm and than will pull You badly on rusty hook.Dont go there.

15.06.2023 Trustpilot Withheld payouts

I didn't want to believe the other reviews but I'm now extremely worried this is a scam website. A couple of big wins an

I didn't want to believe the other reviews but I'm now extremely worried this is a scam website. A couple of big wins and now they seem to be putting obstacles in the way of my withdrawal. I'd say keep away .

01.06.2023 Trustpilot Game fairness

Very dodgy site. Played blackjack. Lost 35 hands in a row. Literally it’s millions to 1 for that to happen. Every hand t

Very dodgy site. Played blackjack. Lost 35 hands in a row. Literally it’s millions to 1 for that to happen. Every hand they got was 19/20/21. Every hand I got was 14/15/16 so rigged. Also deposit bonus is 35 x wager with a max bet of £4 to count a wager requirement making it impossible for you to ev

06.05.2023 Trustpilot Game fairness

I deposited £1800 in just 2 days. I like starburst therefor I played it. Never once I got any bars or any 7s in a row at

I deposited £1800 in just 2 days. I like starburst therefor I played it. Never once I got any bars or any 7s in a row at any point. I thought this was very strange as I was playing GalaSpins and virgin games and I had only deposited £100 and got returns and 3 in a row stars. Never once did this happ

05.05.2023 Trustpilot Withheld payouts

Live chat no longer working.Bonuses and Free bets are promised, but not fulfilled.Before you could just go on live chat

Live chat no longer working.Bonuses and Free bets are promised, but not fulfilled.Before you could just go on live chat and request it however now with live chat unresponsive theres literally no way. Neither do they reply to emails.To make matters worst now cashouts dont work. They dont even pay out

01.05.2023 Trustpilot Withheld payouts

Worst Eva gambling site u can't get on to the cashier site to withdraw it only wants u to deposit half the time it comes

Worst Eva gambling site u can't get on to the cashier site to withdraw it only wants u to deposit half the time it comes up in Spanish absolutely dog shot

How the risk index is calculated and how complaints are labelled — the method behind this section.