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Fruity Casa — player complaint #65154, 2019-04-05: withheld payouts

Fruity Casa: a player complaint filed on 2019-04-05, about withheld payouts, 1,503 GBP in dispute, status — resolved. Published on CasinoReviews. One of 5 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-04-05 CasinoReviews Withheld payouts Resolved

Fruity Casa - Unpaid winning

Fruity Casa has claimed to have "accepted" withdrawal request, but after weeks of waiting won't provide any evidence it has been paid. No reason given, and requesting copies of my bank statements to prove funds have not been received. I have already been KYC verified, and it doesn't make any sense to prove I haven't received the funds when there is no proof it has been paid. Not responded to my emailed request for proof of payment for over a week.

Complaint data

Case number
#65154
Filed
2019-04-05
Status
Resolved
Category
Withheld payouts
Disputed sum
1,503 GBP
Place among complaints about Fruity Casa
3 of 5 by date, newest first
Source
CasinoReviews — original ↗
Text
81 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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