FortuneJack — player complaint #4665, 2023-08-14: verification
FortuneJack: a player complaint filed on 2023-08-14, about verification. Published on Trustpilot. One of 123 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi I was playing here since 2019 . I deposited withdrew in past without any problem today I won 300$ and requested to withdraw then they requested my ID verification that I was verified by their system . After that they sent me email saying I used another person ID card . If I used another person I'd card how could I verify that with face and how their verification provider approved that .I will definitely change the review if I get my withdrawalI am happy to see you replying after 8 months of posting this review . You have asked me for name email reference number . Where will I get that reference number you are asking for . I hope it will not be the same reply that your decision is final . I hope you will allow me to withdraw funds and play again on fortunejack .As I told I will definitely change the review if I get my withdrawal and if you allow me to play again on fortunejack.
