Fair Go — player complaint #65418, 2018-12-20: bonus terms
Fair Go: a player complaint filed on 2018-12-20, about bonus terms, status — closed, no outcome. Published on CasinoReviews. One of 19 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2018-12-20CasinoReviewsBonus termsClosed, no outcome
Fair Go - casino no information and all implications
i had broken the rules with max bet but was told an exception had been made and that the winning are mine. that is all. i decided to gamble that money into 97,500 aud where i received a phone call saying that when we made the exception we actually turned your winnings into a free bonus with a max cash out at 5000. none of makes sense i had 2500 aud already being taken out so if this 5000 aud mark is correct why wouldnt i have only 2.5k aud. there are trying to swindle me out of my money with extremely poor information and and using rules as they see fit without telling me anything. the final email they sent had all the information but that was too late and they had taken 92.5k aud off me. i have screenshots of me being over 100k aud if they try and say i never made that much
