Fair Go — player complaint #64664, 2019-09-18: bonus terms
Fair Go: a player complaint filed on 2019-09-18, about bonus terms, status — rejected. Published on CasinoReviews. One of 19 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
FairGo - I have never heard of max bet while playing a play through before and now I forfeit my winnings why!??!?
Hi i played a bonus and won a mega jackpot, my total winnings was $12000. I have never heard of the max bet while playing a play through for a bonus, even when I have spoken to casino staff, they have failed to mention there is a max bet of $10 when playing a bonus through play through, and now I have forfeited my winnings, And I only get a payout of $2500, when i still had $6113.64 in my online account.. but now I have only the withdrawl of $2500, there is no where that actually stands out and clearly stipulates that there is a max bet other than going into the full terms and conditions. When all you want to do is play and it's so much reading to do, I don't see why I have to forfeit my $6113 winnings when all I was playing over was $2.25 over the $10 limit. I'm just wanting some help please help me
