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Crazy Fox — player complaint #63475, 2020-07-13: verification

Crazy Fox: a player complaint filed on 2020-07-13, about verification, 7,500 CAN in dispute, status — resolved. Published on CasinoReviews. One of 36 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-07-13 CasinoReviews Verification Resolved

Crazy Fox - Unrealistic verification requests

Ive given this casino every documentation possible. WHICH include 1) Gov ID - V 2) Bank Statement V 3) mail address V 4) selfie pic with ID And letter V 5) proof of deposit Bank statement showing account # Full Name Address NOT Verified 6) email from GIGADAT Showing transactions# AMOUNT OF DEPOSIT Dates of deposits Transaction approved This is where there issue is they want me to provide a verifacation of my deposits on July 8 But must include Name date amount company account all on 1 statement.I was able to give them all that info but had to be from 2 separate sources 1 my online bank which supplied my name account number address and 2nd from gigadat being a email which showed the transaction of deposits for the date amount and account number. My full name is not on my email from gigadat just my email address which is the same for my bank,my casino account and gmail for interac online. I looked at there policies regarding proof of deposit and all it says is required is date the amount and company used which I supplied. I'm concerned as I've read some reviews of this being very common for the crazy fox casino group

Complaint data

Case number
#63475
Filed
2020-07-13
Status
Resolved
Category
Verification
Disputed sum
7,500 CAN
Place among complaints about Crazy Fox
29 of 36 by date, newest first
Source
CasinoReviews — original ↗
Text
207 words, as published

All 36 English-language complaints about Crazy Fox — as a list by date; the summary, statuses and disputed sums are on the operator page.

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