Cosmobet — player complaint #14798, 2026-07-16: withheld payouts

The player from the United Kingdom had deposited £180 and received a bonus that led to a balance of nearly £16,000. After attempting to withdraw £7,000, his withdrawal was rejected, and the funds were confiscated by the casino, despite having met the wagering requirements stated in the terms and conditions. The casino had applied a maximum withdrawal limit of £100 on winnings derived from free spins, as specified in their terms. The player was reportedly offered a partial payment of £300 by the casino. Due to the player's lack of response to further inquiries, the complaint was closed without a full resolution.