Casumo — player complaint #64844, 2019-07-25: withheld payouts
Casumo: a player complaint filed on 2019-07-25, about withheld payouts, status — rejected. Published on CasinoReviews. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Casumo - allowed me to deposit using someone elses card unauthorised
1month ago I opened up a casumo account and used my ex partners card to place a total of £480+ depsoits to which my name on the account and all details were mine and used her name and payment details to place deposits to which i have since found out this is breach of terms and I should never of been able to use someone elses card to place deposits.
I emailed casumo to which they have done nothing about this as the depsoits should be refunded as it goes against there terms to use someone elses card.
My ex partner also found this out and contacted myself and casumo and they still won't refund depsoits
