Casumo — player complaint #5581, 2026-06-07: bonus terms
Casumo: a player complaint filed on 2026-06-07, about bonus terms. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Avoid Casumo at all costs. They promised a welcome offer and then refused to credit it after I signed up and deposited. When I contacted customer support, Tommy was incredibly rude, dismissive, and unprofessional. Instead of resolving the issue, they closed my account when I challenged them about the missing bonus.Terrible customer service, misleading promotions, and zero respect for customers. There are far better gambling sites out there that actually honour their offers and treat players properly. In my experience, Casumo cannot be trusted.
