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Casoola — player complaint #62870, 2020-12-09: account blocks

Casoola: a player complaint filed on 2020-12-09, about account blocks, 2,449 GBP in dispute, status — resolved. Published on CasinoReviews. One of 18 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-12-09 CasinoReviews Resolved

Casoola - not paying out

Hi, I requested a withdrawal of nearly £2.5k a week ago but instead of processing it, they've blocked my account. Live chat claim a security check is being done on my account but they don't provide any details of what the problem is. Could you please try to put pressure on them to speed things up, because atm, it's going nowhere. Thank you very much!

Complaint data

Case number
#62870
Filed
2020-12-09
Status
Resolved
Category
Account blocks
Disputed sum
2,449 GBP
Place among complaints about Casoola
12 of 18 by date, newest first
Source
CasinoReviews — original ↗
Text
65 words, as published

The summary, statuses and disputed sums are on the operator page.

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