Casoola — player complaint #62816, 2020-12-19: account blocks
Casoola: a player complaint filed on 2020-12-19, about account blocks, 855 GBP in dispute, status — resolved. Published on CasinoReviews. One of 18 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Casoola - Over two weeks with no correspondance about £885 withdrawal
Hello,
After depositing £100 on Casoola on the 3rd of December, I won £900 and made a withdrawal of £885. Since then I have received no correspondance about what is taking so long and they have blocked my account. The casino hasn't asked for any verification documents, but if they need them I will be happy to provide them. I am just confused what is taking so long.
Please can you help me get my money,
Thanks,