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Casilando Casino — player complaint #79004, 2026-11-04: withheld payouts

Casilando Casino: a player complaint filed on 2026-11-04, about withheld payouts, 200 EUR in dispute. Published on AskGamblers. One of 20 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-11-04 AskGamblers Withheld payouts

Withdrawal delay not acceptable

Reason: Delayed payment Made a withdrawal on October 28. It was stated 1-2 days for the withdrawal to get out of pending status. Now after 4 days, still in pending status. Contacted customer service multiple times to get this resolved without success. Now saying because it's my first withdrawal it will take an additional 1-2 days to get out of pending status, now that time has passed as well and crickets from the casino. No bonus was used for this withdrawal. Please complete the withdrawal.

Complaint data

Case number
#79004
Filed
2026-11-04
Status
Status unknown
Category
Withheld payouts
Disputed sum
200 EUR
Place among complaints about Casilando Casino
1 of 20 by date, newest first
Source
AskGamblers — original ↗
Text
85 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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