Caesars— player complaints: 18 in English

I am submitting this regarding my experience at Celebrity Bar inside Flamingo Las Vegas on July 22, 2026.I am Black. A bartender named Ryan saw me waiting but did not acknowledge or serve me for approximately ten minutes. Another employee working a different section eventually came over and served m

There are way better platforms than this one. Customer experience is trash and they will lie straight to your face. Seriously run now

While in Las Vegas a couple years back I got a Caesars Salute veterans players card.Tried to make an account only to find the very disinterested emo girl behind the counter did.NOT put my email on my account. So,I cannot make an account over the phone or email.Have to do it in person.Nearest Caesars

I am a Diamond Elite member..(1 below the highest level.) I have spent a good amount to get there..I use to have a casino host to handle anything I needed..They decided I didn't spend enough so they canceled out my host and didn't tell me..Extremely poor customer service..To top it off I only get fr

This place is a joke. I’ve stayed at many casino hotels and frequent them often. They offer free play to get you in and then deny you the free play if you haven’t lost enough money. This is 100 percent false advertisement. Someone should sue them. I play at many casinos and am considered their

I opt-in into a promotion right before it ended. Hitting the requirements before it ended, but it did not register at their end. I send improve of my gameplay only for them to say that it expired before I won. Which is not true. The promotion was paid out so they're not allowed to add any winnings t

Worst sportsbook ever. Suspended my account. Won't tell me why.

AS BAD AS IT GETS. THIS COMPANY IS A SCAM We booked a reservation in November 2025 for February stay in 2026 and received an email confirmation. All is good at this point. When to print out reservation information for our upcoming trip a week prior. We were shocked to learn that the reservation was

Eldorado Scioto Downs, part of Caesars Entertainment, is easily the worst casino I have ever visited in 30 years of gambling. The slots are unbelievably tight, with endless dead spins, and even when a bonus finally hits it usually pays one or two dollars on hundreds lost. I am a Diamond Plus member

As many many others have observed, Caesars has gone seriously downhill. Their hotels are all outdated, service is terrible, hosts are overworked and non-attentive, etc. etc. I am Seven Stars at Caesars, and Platinum at MGM, and I can tell you that MGM is head and shoulders above Caesars. Not even cl

My recent trip to the flamingo Cesar’s property in las Vegas was meant with rude bartenders and security personal check in staff seemed miserable and very dismal casino. As a diamond plus rewards member I have never in 12 stays in 3yrs have ever been able to check in before 2pm as tier status shows

From about June 7th to June 11th I did a test with Caesars and horseshoe but mainly Caesars over those days I spent $5,000 and 99% of my spins actually 99.9 word totally dead spins the others were little hits very little and I was betting up to $27 to spend I should have been winning hundreds of dol

I was member for over 5 years lost over 200 thousand dollars, I was on vip program and they took me off cause I asked for new host other then mervon. It's been 19 months and still haven't received a single cash bonus from Caesars as I continued to deposit and lose.

This is for sport book betting. Better said we had to pay $455. Before she could release winnings once paid she said it would take a week to transfer with Zell here daughter died in car accident. John her supervisor was contacted and he said the were working on it. It has been 2 weeks now and no wo

This happened in Blackhawk LADYLUCK casino: Canceled NYE one night stay the day before and incurred a $72.10 on credit card within the allowed timeframe without penalty. They also told all my points away as a diamond plus member. We are 80 years old and English not so good. Wife was sick so we can

I've played a lot of online gaming and this app is by far the worst out there. I've never been disconnected from a server so many times in my life. It plays slower than dial up Internet. If it wasn't the only one that did it I would blame my wifi. I just feel like an idiot for falling for this scam

This was my first experience with Caesar's Entertainment. I stayed at the Flamingo, so expectations were neutral. Several disappointments have me re-thinking staying with Caesar's hotels in the future. I stayed between Sep/22 and Sep/25.My first full day, the 23rd, I intended to spend time at the

Dear Sir/Madam I have been playing regularly caesars casino slots downloaded from microsoft windows 10 store since october 2017.This is only for fun no real money involved except when you are short of coins you have to go to microsoft store to purchase some. On the 4th of June 2019 while playing wild howl slots in the high rollers lounge i hit 3 times the ultimate jackpot but due to a system glitch my coin balance was not undated accordingly as the game freezed and quit.On reloading the game my coin balance has remained unchanged. This issue was raised with caesars support team the same day and since then tere has been exchanges of emails but issue remain pending for nearly 2months now. For info the jackpot amount was a 13 digits figure each,i.e trillion.What i have received from them as compensation is only 14 billion coins. For ease of reference i have copied and pasted their last email received yesterday. Your support to help in resolving this issue would be highly appreciated. Cheers [EDIT] [email protected] To:[EDIT] Jul 28 at 8:27 PM Hi [EDIT], Thank you for reaching out to us! The issue was that a smaller but correct Jackpot was won, but the Ultimate Jackpot screen would pop up. We've fixed this issue and compensated the affected players for the confusion. If anything else happens, let me know! Happy spinning! :) Best regards, [EDIT] Caesars Casino Support